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Viewing 15 posts - 1 through 15 (of 28 total)
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  • in reply to: Notifications and critical issues #11323
    Avatarenry0816
    Support Expired

    I forgot attachment

    https://prnt.sc/9EI8hir__T6F

    in reply to: INSTALLATION #11143
    Avatarenry0816
    Support Expired

    hi
    developer, do you remember me? I purchased your model
    I have a problem after an update, among those usually reported on the bulletin board.
    After the update I got this error in the top
    Is it possible that the update is not compatible with the theme version?
    I attach screenshots

    https://prnt.sc/5s5xfjED3P-B

    in reply to: INSTALLATION #10321
    Avatarenry0816
    Support Expired

    HELLO Điệp Nguyễn thanks for the reply.

    Correct me if I understand correctly: I download the child theme update, then I upload it from WordPress where exactly? From which menu item do I load the zip file? Or do you mean from File Zilla?

    Then you tell me that there are no changes in the theme, as customizations I only changed, with your help, the background color of the newsletters, the background color where the company data is displayed (sandwich menu)

    Can you explain everything well? THANKS AGAIN FOR YOUR SUPPORT

    HENRY

    in reply to: INSTALLATION #10312
    Avatarenry0816
    Support Expired

    hello boss, how are you?
    I received a theme update notification again, I am attaching the content.
    I wanted to ask you: once the theme is downloaded from the link, what should I do?
    How do I upload your updated theme to WordPress, without changing anything in the content and shop?

    Thank you

    ” Hi enry0816,
    We’d like to let you know that an update to your item RBpazt – Auto Parts WooCommerce Theme by leebrosus is now available in your Downloads page.
    Remember: you need to be logged in to download the update.”

    in reply to: INSTALLATION #10204
    Avatarenry0816
    Support Expired

    hi
    I also get the error above the main menu from the desktop
    I wait for you

    in reply to: INSTALLATION #10203
    Avatarenry0816
    Support Expired

    HI
    Thanks for the reply. You were fast even on vacation.
    I checked from my smartphone and now the buttons work but a bug has appeared above: please correct it!
    https://prnt.sc/FDZQSvBG9Csd
    Thank you.

    For the site damianotour.it I fixed

    in reply to: INSTALLATION #10186
    Avatarenry0816
    Support Expired

    hi boss i need help with your lbautoricambia.com theme
    practically if you connect from a smartphone you see this page of which I am attaching you.

    if you click on one of them, for example SHOP, you land on a non-existent page, why?
    Could you intervene? Thanks boss
    https://prnt.sc/B_4sTgZ8j03A

    Then I ask you another courtesy: the site https://www.damianotour.it , do you remember you took care of all the translation by configuring the new plugin, well today by clicking on the BLOG of all languages you land on the error page.
    YOU SEE ⇢ https://prnt.sc/bkJmeqvqWEOp

    in reply to: INSTALLATION #10173
    Avatarenry0816
    Support Expired

    h boss all right?
    Can you give me some advice on publishing a blog post? I have to publish a video, easy I published, with a preview image, otherwise you can’t see anything on the home page, only when I open the post it shows first. the preview image then the video; I would like the video to start immediately.

    See the post on the homepage, last published on the left

    Can you help me?

    in reply to: INSTALLATION #9866
    Avatarenry0816
    Support Expired

    Hi boss.. how are you,
    I received this notification, what should I do?

    Hi enry0816,
    We would like to inform you that an update for your item RBpazt – Auto Parts WooCommerce Theme by leebrosus is now available on your downloads page.
    Remember: you must be logged in to download the update.

    in reply to: INSTALLATION #9851
    Avatarenry0816
    Support Expired

    hi. How are you?
    Can you give me clarifications on the search field?
    Check the screenshot, if I choose a category from the “search results” field it doesn’t land anywhere (No products were found that match your selection.), while if I select the categories from the left side instead the match is there.

    https://prnt.sc/qA0kZMk33ha6

    Help me? Thank you

    in reply to: INSTALLATION #9719
    Avatarenry0816
    Support Expired

    Hi Điệp Nguyễn. How are you? The family?
    I need to know how to make the same background color here:
    https://prnt.sc/wre8-lE3X2_6
    As you can see I put yellow, but the borders remained blue.

    One more thing: since I’m syncing WooCommerce with warehouse software, the software engineers asked me to add this declaration in the wp-config.php file as mentioned here ↓
    – -https://prnt.sc/-4doJOgOb7au
    only that as soon as I paste the line of text the site is no longer visible; what should I do?

    While at the bottom of this section where do I edit it from? ↓
    https://prnt.sc/RFmhTwKQvtWs

    Thank you

    in reply to: INSTALLATION #9656
    Avatarenry0816
    Support Expired

    HI .. Điệp Nguyễn

    where is this section, to edit it?

    https://prnt.sc/Ceq47HSXvAyv

    in reply to: INSTALLATION #9616
    Avatarenry0816
    Support Expired

    ..hey are you sure the video will automatically wall?

    Because I only see the preview ..but the video doesn’t start!
    Henry

    in reply to: INSTALLATION #9607
    Avatarenry0816
    Support Expired

    Thanks boss..you’re great!
    I’m asking you too much if I still steal your precious time to check how masi on video doesn’t start? The fourth slide!

    Thanks again for the support

    in reply to: INSTALLATION #9597
    Avatarenry0816
    Support Expired

    Please see the site, because it’s broken! I did absolutely nothing!
    Can you verify?

    Thank you

Viewing 15 posts - 1 through 15 (of 28 total)