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Viewing 15 posts - 1 through 15 (of 36 total)
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  • in reply to: Elementor #12328
    Avatarenry0816
    Support Expired

    I
    I reinstalled the plugin and it seems to work.
    I noticed for an hour that I can’t enter with Elementor in footer 1 – in the footer bar and in header 5.
    COULD YOU CHECK? http://contiartedellafruttasecca.com
    I need to fix the links in this area ⇢ can you tell me how to do it? https://prnt.sc/2ocQDXso6EIs

    Another thing: the tab on the home page doesn’t work, the buttons to switch between elements, only some buttons work try it yourself. Where can I fix it? https://prnt.sc/RB095nly9krA

    Waiting for a prompt response, best regards

    in reply to: Elementor #12322
    Avatarenry0816
    Support Expired

    hi, i have a problem with the update of the plugin “WooCommerce PayPal Payments” after the update today, the site is in conflict.
    I had to deactivate the prlugn to recover the live site.
    The bug that presents the plugin you can see from the screenshot ⇢ https://prnt.sc/c-gxhkmf8kKW

    The theme is Organey and the Version: is 2.9.3.

    I also updated the php version to 8.1.29

    Can you help me?

    in reply to: Elementor #12286
    Avatarenry0816
    Support Expired

    HI
    I’m not talking about the Organey theme but about the “rbpazt” model, i.e. this https://themeforest.net/item/rbpazt-woocommerce-wordpress-theme/33721061 .

    It was purchased in March 2024, I received the notification from WordPress to download the theme file and update; but I repeat I don’t see the “Update existing theme” button, can you give me instructions?

    Thank you

    in reply to: Elementor #12284
    Avatarenry0816
    Support Expired

    HI
    I need to update the rbpazt theme and the steps I followed are these:

    2. Download the theme to your computer

    3. Unzip the file you just downloaded from ThemeForest and locate your WordPress theme. (e.g. kitchor-theme.zip)

    4. Log in to your WordPress dashboard.

    5. Click “Appearance > Themes”.

    6. Still in the Themes section, in the header tab, click “Install Themes,” then in the second header tab click “Upload.”

    7. Click “Browse…” and locate your new theme file. (e.g. kitchor-theme.zip)

    8. In the “Update existing theme?” section section option choose “Yes” from the drop-down list.

    9. Click “Install Now”.

    10. Click “Activate”.

    Except there is no Update existing theme button and therefore the update failed.

    Help me

    Home 3

    in reply to: Elementor #12165
    Avatarenry0816
    Support Expired

    HI…
    Alas…I still can’t access the footer with Elementor…maybe I need to update the template? The update notification arrived and I don’t know what to do.
    Help me?
    As soon as I open the footer, this page is always in motion ⇢ https://prnt.sc/rEQZIrk3W8LS

    https://prnt.sc/HhQDrstq0qPK

    awaiting your response, I greet you with respect

    in reply to: Notifications and critical issues #11891
    Avatarenry0816
    Support Expired

    hi..
    I checked but this ELEMENTOR does not have the “Visibility” item.

    See screenshot ⇢. https://prnt.sc/hpcyJcbvF6lk

    in reply to: Notifications and critical issues #11888
    Avatarenry0816
    Support Expired

    hi thanks you are a champion!
    Listen to the models you proposed to me, on food products, do you follow me for support?

    Another thing: I indicated it to you in the ticket, can you explain better how to hide a section in Elementor without deleting it?

    Thank you, thank you very much

    in reply to: Notifications and critical issues #11881
    Avatarenry0816
    Support Expired

    a small nuance: the last published slide does not have the height of the two banners on the right, why?
    See Attachment! in your demo they are aligned.
    WHERE DO I CHECK FROM?

    https://prnt.sc/yOTAh2yuZ_yD

    hi I would like to ask you something: I have to do a new WordPress installation, for a new layout: can I install WordPress in a sub-folder of the main root, configure a new theme, publish the contents and only then drag it to the main root, without losing anything.?

    in reply to: Notifications and critical issues #11323
    Avatarenry0816
    Support Expired

    I forgot attachment

    https://prnt.sc/9EI8hir__T6F

    in reply to: INSTALLATION #11143
    Avatarenry0816
    Support Expired

    hi
    developer, do you remember me? I purchased your model
    I have a problem after an update, among those usually reported on the bulletin board.
    After the update I got this error in the top
    Is it possible that the update is not compatible with the theme version?
    I attach screenshots

    https://prnt.sc/5s5xfjED3P-B

    in reply to: INSTALLATION #10321
    Avatarenry0816
    Support Expired

    HELLO Điệp Nguyễn thanks for the reply.

    Correct me if I understand correctly: I download the child theme update, then I upload it from WordPress where exactly? From which menu item do I load the zip file? Or do you mean from File Zilla?

    Then you tell me that there are no changes in the theme, as customizations I only changed, with your help, the background color of the newsletters, the background color where the company data is displayed (sandwich menu)

    Can you explain everything well? THANKS AGAIN FOR YOUR SUPPORT

    HENRY

    in reply to: INSTALLATION #10312
    Avatarenry0816
    Support Expired

    hello boss, how are you?
    I received a theme update notification again, I am attaching the content.
    I wanted to ask you: once the theme is downloaded from the link, what should I do?
    How do I upload your updated theme to WordPress, without changing anything in the content and shop?

    Thank you

    ” Hi enry0816,
    We’d like to let you know that an update to your item RBpazt – Auto Parts WooCommerce Theme by leebrosus is now available in your Downloads page.
    Remember: you need to be logged in to download the update.”

    in reply to: INSTALLATION #10204
    Avatarenry0816
    Support Expired

    hi
    I also get the error above the main menu from the desktop
    I wait for you

    in reply to: INSTALLATION #10203
    Avatarenry0816
    Support Expired

    HI
    Thanks for the reply. You were fast even on vacation.
    I checked from my smartphone and now the buttons work but a bug has appeared above: please correct it!
    https://prnt.sc/FDZQSvBG9Csd
    Thank you.

    For the site damianotour.it I fixed

    in reply to: INSTALLATION #10186
    Avatarenry0816
    Support Expired

    hi boss i need help with your lbautoricambia.com theme
    practically if you connect from a smartphone you see this page of which I am attaching you.

    if you click on one of them, for example SHOP, you land on a non-existent page, why?
    Could you intervene? Thanks boss
    https://prnt.sc/B_4sTgZ8j03A

    Then I ask you another courtesy: the site https://www.damianotour.it , do you remember you took care of all the translation by configuring the new plugin, well today by clicking on the BLOG of all languages you land on the error page.
    YOU SEE ⇢ https://prnt.sc/bkJmeqvqWEOp

Viewing 15 posts - 1 through 15 (of 36 total)