Page 212 – HelpDesk

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October 18, 2021 at 10:55 pm in reply to: change the background of “Deal Of The Month”in home page #3943

Supporter

Hi,

You can use size 19020 x 600px

October 18, 2021 at 10:45 pm in reply to: How to delete “Guarantee Safe Checkout” from product page? #3942

Supporter

Ok, I resolved this issue, please recheck.

October 18, 2021 at 5:34 pm in reply to: How to delete “Guarantee Safe Checkout” from product page? #3938

Supporter

Hi,

Your website is having an error, please send me your cpanel account, I will fix this error for you: https://prnt.sc/1wlmhmp

October 18, 2021 at 8:30 am in reply to: How to delete “Guarantee Safe Checkout” from product page? #3934

Supporter

Ok, let me know if you need to help and hope you will vote 5 stars for our team.

Thanks and have a nice day!

October 18, 2021 at 12:20 am in reply to: Trying to edit the mobile menu. #3932

Supporter

Ok, let me know if you need to help and hope you will vote 5 stars for our team.

Thanks!

October 17, 2021 at 9:18 pm in reply to: Trying to edit the mobile menu. #3928

Supporter

Hi you,

To edit footer bar, please go to Appearance -> Elementor Header & Footer Builder -> Footer bar -> Edit with Elementor: https://prnt.sc/1wi4ju3‘

-> Click Responsive Mode (1) -> Tablet or Mobile(2) -> Click Edit Widget (3) -> Edit link or title(4): https://prnt.sc/1wi50z4

October 17, 2021 at 9:06 pm in reply to: How to delete “Guarantee Safe Checkout” from product page? #3927

Supporter

Hi,

I have just fixed this issue, please recheck.

October 17, 2021 at 10:10 am in reply to: I got white page after first installation #3924

Supporter

Hi,

Lazy load increases the review score on google check speed, making your website more prioritized when searching on google. This is the point that very few themes currently have this function, so it should not be turned off.

October 16, 2021 at 11:56 pm in reply to: I got white page after first installation #3922

Supporter

Hi,

We use lazy load function, ie the website is only displayed when the content is fully loaded, in case the content is not fully loaded, disconnecting will lead to no content and blank page as you said. However, if your hosting has high processing speed and stable internet connection, this problem will not occur

October 16, 2021 at 7:45 pm in reply to: Problems with the issue in migration #3920

Supporter

Hi again,

I have installed the backup on localhost and tested your website, no problem as on the website is having. I also backed up that version and reinstalled it on your hosting, the website still can’t edit with elementor.

The problem is definitely caused by your hosting, please contact the support of the supported hosting or change to another hosting service

October 16, 2021 at 7:01 pm in reply to: I got white page after first installation #3919

Supporter

Ok, let me know if you need to help and hope you will vote 5 stars for our team on themeforest.net

Thanks!

October 16, 2021 at 6:55 pm in reply to: Wishlist #3918

Supporter

Hi you,

Please send Admin web account for me, I will check and try to help you.

October 16, 2021 at 6:49 pm in reply to: I got white page after first installation #3915

Supporter

Hi you,

I have just imported demo for you, please recheck and let me know if you need to help.

October 16, 2021 at 6:29 pm in reply to: How to delete “Guarantee Safe Checkout” from product page? #3914

Supporter

Hi again,

#1. Please send Admin web account for me, I need to check this issue.

#2. Please deactivate WPC Smart Compare for WooCommerce plugin

October 16, 2021 at 6:25 pm in reply to: Unable to create My site Same as shown in the Demo #3913

Supporter

Ok, I have just fixed this issue, please recheck.
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