Support Forum

Hi there,

The “Shop” page cannot show up. Could you please help with that?

Thanks!

Hi there,

Thanks a lot for your help!

But it seems some other problems on my side:
1. When click the “SHOP” button, it will lead me to blank page;
2. In terms of footer page, it’s not like the templet. The layout is messy;
3. For the “Filter by Color” section, it can just show the color words (e.g. black, green), instead of real color in templet;
4. And I lost all the images when I upload this Normann templet.

Thanks for your time!
Jason

No need to upload the templet again. I solved some problems, just have these:

1. For the “Filter by Color” section, it can just show the color words (e.g. black, green), instead of real color in templet;
2. And I lost all the images and resources when I upload this Normann templet.

Hi do you mean GoDaddy account and password?

Hi this is the email I received.

Howdy!

Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

In this case, WordPress caught an error with your theme, Normann Child.

First, visit your website (https://shopwity.com/) and check for any visible issues. Next, visit the page where the error was caught (https://shopwity.com/wp-admin/admin-ajax.php) and check for any visible issues.

Please contact your host for assistance with investigating this issue further.

If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

https://shopwity.com/wp-login.php?action=enter_recovery_mode&rm_token=bbhvOaFB4ScZfdKkbWRwii&rm_key=HXTP3l8ixFq9FkNl9eoB7y

To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

When seeking help with this issue, you may be asked for some of the following information:
WordPress version 6.1.1
Current theme: Normann Child (version 1.0.1)
Current plugin: (version )
PHP version 8.0.27

• This reply was modified 1 year, 8 months ago by jason0601.

Hi there,

We have solved these problems. Do not need to solve on your side.

Thanks for your time!