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Viewing 11 posts - 46 through 56 (of 56 total)
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  • in reply to: Problems to install the theme #9244
    Avatarjason0601
    Support Expired

    Hi there are still some problems:

    1. When using iPhone, if I click the “Main Menu” on products page, it will show Warning on the top:
    Warning: Undefined property: WP_Error::$name in /var/www/wp-content/themes/normann/includes/template-functions.php on line 463

    2. On product page, it seems the “Sort by price” does not work

    3. I can just install Normann Child templet, if I install Normann, it will show something wrong. If so, how could I update the templet when you update on your side. For example, now it’s version 1.1.0, but I do not know how to update automatically on my side

    4. On the product detail page on iPhone, between the product number and “Add To Cart”, there is sign like “|-OR-“. This seems something wrong. Could you please remove it? On laptop, there is no sign like that

    in reply to: Problems to install the theme #9216
    Avatarjason0601
    Support Expired

    Hi there,

    We have solved these problems. Do not need to solve on your side.

    Thanks for your time!

    in reply to: Problems to install the theme #9215
    Avatarjason0601
    Support Expired

    Hi there,

    Now you could login the wordpress again. I have recovered the wordpress.
    Still need your help with these:
    1. For the “Filter by Color” section, it can just show the color words (e.g. black, green), instead of real color in templet;
    2. And I lost all the images and resources when I upload this Normann templet.

    Thanks!

    in reply to: Problems to install the theme #9212
    Avatarjason0601
    Support Expired

    Hi this is the email I received.

    Howdy!

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Normann Child.

    First, visit your website (https://shopwity.com/) and check for any visible issues. Next, visit the page where the error was caught (https://shopwity.com/wp-admin/admin-ajax.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://shopwity.com/wp-login.php?action=enter_recovery_mode&rm_token=bbhvOaFB4ScZfdKkbWRwii&rm_key=HXTP3l8ixFq9FkNl9eoB7y

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Current theme: Normann Child (version 1.0.1)
    Current plugin: (version )
    PHP version 8.0.27

    • This reply was modified 1 year, 8 months ago by Avatarjason0601.
    in reply to: Problems to install the theme #9211
    Avatarjason0601
    Support Expired

    where could I find Cpanel or FTP account please? I just use GoDaddy to host the website

    in reply to: Problems to install the theme #9210
    Avatarjason0601
    Support Expired

    Hi do you mean GoDaddy account and password?

    in reply to: Problems to install the theme #9208
    Avatarjason0601
    Support Expired

    No need to upload the templet again. I solved some problems, just have these:

    1. For the “Filter by Color” section, it can just show the color words (e.g. black, green), instead of real color in templet;
    2. And I lost all the images and resources when I upload this Normann templet.

    in reply to: Problems to install the theme #9207
    Avatarjason0601
    Support Expired

    Or could you please help to upload the templet again for me, in order to make sure all the pages are the same as yours in Envota Market. Thanks!

    in reply to: Problems to install the theme #9206
    Avatarjason0601
    Support Expired

    Hi there,

    Thanks a lot for your help!

    But it seems some other problems on my side:
    1. When click the “SHOP” button, it will lead me to blank page;
    2. In terms of footer page, it’s not like the templet. The layout is messy;
    3. For the “Filter by Color” section, it can just show the color words (e.g. black, green), instead of real color in templet;
    4. And I lost all the images when I upload this Normann templet.

    Thanks for your time!
    Jason

    in reply to: Problems to install the theme #9202
    Avatarjason0601
    Support Expired

    Hi there,

    The “Shop” page cannot show up. Could you please help with that?

    Thanks!

    in reply to: Problems to install the theme #9198
    Avatarjason0601
    Support Expired

    Hi yes, but when I click on the “shop now” button on the top, it shows up some wrong: cannot link to server “localhost”. And when I click on the “shop now” button in the middle page, it will link to this url: https://demothemedh.b-cdn.net/normann/shop/

Viewing 11 posts - 46 through 56 (of 56 total)