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Hello – this is my third message. Can you please reply? The updates you made essentially make the website inactive, as no customers can get to their cart or checkout page. I need an update please.
Hi – did you receive my last message? Concerned because no customers can check out …
Hi – thank you. It looks similar but there are some items that are problematic.
(1) on the homepage about half way down, the featured/on sale/bestselling images are missing
(2) also on the homepage, the images that are normally under the instagram feature (in the footer) are missing. this is not an issue on other pages, just the homepage
(3) the hover features (flying plane, ringing phone) on the three boxes at the bottom of the page that say free shipping worldwide/ 24/7 customer service / money back guarantee are missing
(4) the main menu has shop by recipient and shop by occasion in red instead of black
(5) with a couple of exceptions, when you hover over images, there is no movement in the image like there was previously so that you can tell where your mouse is
(6) on the product pages, the ‘add on’ features are boxes instead of a dropdown menu as they were previously. Here is one example, engraving style on this page: https://thepaisleybox.com/shop/accessories/home/cutting-boards/round-wood-marble-cutting-board/
(7) all prices and buttons are in red instead of the pink they were previously
(8) the ‘customers also purchased’ feature on each of the product page has text that runs together. It was not like this previouslyMOST PROBLEMATIC – when I put an item in my cart and then go to the cart page, there’s nothing there. The checkout page also takes me to a blank page.
Done. What else do you need from me?
Could you also update the theme to the most recent version?Hi –
I’d like to do this. However, I had my tech support make this change previously and the site looked completely different – all of the pages have to be essentially re-created using elementor.
Is this normal? Is this something you’ll do when you convert?Thank you for the reply.
– I updated to Elementor and the site looked totally different. How much will you charge to update to Elementor and customize the pages?
– Do you have any planned changes that would move away from Elementor? If I make this change, will I have to change again?Hi – thanks for the reply.
I have to update because I’m not able to make any updates. I was hoping updating the theme would help this.
When I try to make updates, the backend is not saving especially on the Theme Options page. Even when disabling all the plugins, the theme options are still not being saved. I’ve also updated WordPress to the latest version but that did not resolve the issue.What now?
