Supporter

[Supporter]

Please describe your problem in more detail so I can review it and provide you with a solution

[Supporter]

You must activate child-theme for code customizations to work.
However it seems there is a problem with child-theme when I try to activate child-theme and it causes an error.
Please send me the Cpanel or FTP account so I can fix this problem

[Supporter]

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[Supporter]

Yes, this is our latest version already.
We will fix this update notification error in the next version of the theme.
You don’t need to worry about this issue

[Supporter]

Config columns has not been installed on tablet and mobile, I have reinstalled it for you

[Supporter]

I fixed this issue, please recheck your site.

[Supporter]

Please follow the guide here: https://leebrosusthemes.gitbook.io/kosi/content-management/set-up-footer

[Supporter]

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[Supporter]

I still can’t check this link: https://prnt.sc/GJ1Wr5JB6sx4

[Supporter]

Your response contains a link so it will be put on the waiting list for approval.
Currently I have seen your article but cannot view the link you sent, please send me the link again: https://prnt.sc/YTO_48-rMpTX

[Supporter]

You are welcome!

Let me know if you need to help.

[Supporter]

Do you mean editing the shop page with Elementor?
We use the default Woocommerce template, this page does not support customization with Elementor.
If you want to edit with Elementor, you must install the Elementor Pro plugin and customize through the Elementor template.

[Supporter]

We’re sorry, your ticket was put on a waiting list so we couldn’t check your ticket.
Currently I can’t log in to your admin dashboard, please check again

[Supporter]

This reply has been marked as private.

[Supporter]

I resolved this issue, please recheck.

[Author]

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