Page 34 – HelpDesk

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April 11, 2024 at 12:41 am in reply to: Several Issues #11763

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April 11, 2024 at 12:19 am in reply to: Finding source of my theme downlaoder #11749

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Ok, let me know if you need to help.

April 11, 2024 at 12:18 am in reply to: Carousel animation error – image is scaled outside of the container #11748

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Good job!

Let me know if you need to help.

April 11, 2024 at 12:17 am in reply to: Carousel and slider are not working properly #11747

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I fixed this issue, please recheck your site.

April 8, 2024 at 12:38 am in reply to: Several Issues #11732

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1. Do you mean you want to change these icons with another custom icon?
Currently we only provide theme-based icon libraries. If you want to customize this icon, you can use css customization to change the icon.

2. Please take a screenshot and describe this issue in more detail.

3. It seems that you previously used the WPC Variation Swatches for WooCommerce plugin to create color attributes so you cannot display these attributes in the sidebar widget.
I tried recreating new color attributes and it still displays normally: https://prnt.sc/XY2te4hUuISy

April 7, 2024 at 12:45 am in reply to: Carousel animation error – image is scaled outside of the container #11730

Supporter

Can you take a screenshot and describe your problem in more detail?
I checked the website and didn’t see any problems

April 5, 2024 at 12:24 am in reply to: Product carousel not mobile responsive #11727

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I have just fixed this issue, please recheck.

April 5, 2024 at 12:13 am in reply to: Carousel animation error – image is scaled outside of the container #11726

Supporter

Hello,

Please send the admin web account for me, I will check and try to help you.

April 5, 2024 at 12:09 am in reply to: Finding source of my theme downlaoder #11725

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Please contact Envato regarding this issue for resolution

April 2, 2024 at 11:41 pm in reply to: After Installation theme is full of errors… #11715

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I fixed this issue, please recheck.

April 1, 2024 at 11:26 pm in reply to: Set up Issue #11712

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I think your hosting is having problems. I tried to reset the data and reinstall the demo for you, but the custom Elementor css was not loaded on your site, causing the display to fail.
Can you install the demo to another hosting to test again?

March 31, 2024 at 11:16 am in reply to: Set up Issue #11704

Supporter

Can I reset the data or can you set up another dev version so I can reinstall the demo for you?

March 31, 2024 at 10:54 am in reply to: Problem 404 categories #11703

Supporter

I have checked your category pages and they are working normally, no 404 errors

March 31, 2024 at 10:47 am in reply to: Finding source of my theme downlaoder #11702

Supporter

You can check our theme here: https://themeforest.net/item/axtronic-electronics-woocommerce-wordpress-theme/36188228?s_rank=12

1. Login into your Themeforest account and go to downloads (Dashboad > downloads)

2. Download the theme into your computer

3. Unzip the file you just downloaded from ThemeForest and locate the WordPress Theme. (eg. kitchor-theme.zip)

4. Log into your WordPress Dashboard.

5. Click on “Appearance > Themes”.

6. Still within the Themes section, on header tab, click on “Install Themes”, then on header second tab click “Upload”.

7. Click “Browse…” and locate the new theme file.

8. In the “Upgrade existing theme?” option choose “Yes” from the dropdown list.

9. Click “Install Now”.

10. Click “Activate”.

March 31, 2024 at 10:38 am in reply to: Unwanted space bug in header on top of revolution slider. #11701

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