Page 209 – HelpDesk

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October 17, 2021 at 10:10 am in reply to: I got white page after first installation #3924

Supporter

Hi,

Lazy load increases the review score on google check speed, making your website more prioritized when searching on google. This is the point that very few themes currently have this function, so it should not be turned off.

October 16, 2021 at 11:56 pm in reply to: I got white page after first installation #3922

Supporter

Hi,

We use lazy load function, ie the website is only displayed when the content is fully loaded, in case the content is not fully loaded, disconnecting will lead to no content and blank page as you said. However, if your hosting has high processing speed and stable internet connection, this problem will not occur

October 16, 2021 at 7:45 pm in reply to: Problems with the issue in migration #3920

Supporter

Hi again,

I have installed the backup on localhost and tested your website, no problem as on the website is having. I also backed up that version and reinstalled it on your hosting, the website still can’t edit with elementor.

The problem is definitely caused by your hosting, please contact the support of the supported hosting or change to another hosting service

October 16, 2021 at 7:01 pm in reply to: I got white page after first installation #3919

Supporter

Ok, let me know if you need to help and hope you will vote 5 stars for our team on themeforest.net

Thanks!

October 16, 2021 at 6:55 pm in reply to: Wishlist #3918

Supporter

Hi you,

Please send Admin web account for me, I will check and try to help you.

October 16, 2021 at 6:49 pm in reply to: I got white page after first installation #3915

Supporter

Hi you,

I have just imported demo for you, please recheck and let me know if you need to help.

October 16, 2021 at 6:29 pm in reply to: How to delete “Guarantee Safe Checkout” from product page? #3914

Supporter

Hi again,

#1. Please send Admin web account for me, I need to check this issue.

#2. Please deactivate WPC Smart Compare for WooCommerce plugin

October 16, 2021 at 6:25 pm in reply to: Unable to create My site Same as shown in the Demo #3913

Supporter

Ok, I have just fixed this issue, please recheck.

October 16, 2021 at 10:54 am in reply to: Problems with the issue in migration #3908

Supporter

Your hosting does not have enough space to create a backup, please check again

October 16, 2021 at 10:43 am in reply to: Problems with the issue in migration #3907

Supporter

I tried to check your hosting but still can’t find the error. I will backup your website and reinstall it on localhost to check it again, please wait a little longer

October 16, 2021 at 10:30 am in reply to: Changing colour of buttons globally #3906

Supporter

Ok, let me know if you need to help.

October 16, 2021 at 1:23 am in reply to: Change the product page #3903

Supporter

Hi you,

Please explain your problem more clearly.

October 16, 2021 at 1:21 am in reply to: about the color of background in the menu #3902

Supporter

Hi you,

To change this background color, please go to Edit header
-> Edit Inner Section -> Advanced -> Custom CSS -> Edit color code: https://prnt.sc/1wa2l01

October 16, 2021 at 1:11 am in reply to: change the background of “Deal Of The Month”in home page #3901

Supporter

Hi you,

Please go to edit this page with Elementor -> Edit section -> Tab Style -> Change image background: https://prnt.sc/1wa1ay6

October 16, 2021 at 12:52 am in reply to: Products are not displayed on carousels #3900

Supporter

Is your problem solved?
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