Page 192 – HelpDesk

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November 26, 2021 at 4:28 pm in reply to: Install Header and fix some issues #4516

Supporter

Ok, it’s ok, please pay the custom fee via PayPal email, I will do the customization for you.

November 26, 2021 at 4:09 pm in reply to: Install Header and fix some issues #4514

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This reply has been marked as private.

November 26, 2021 at 10:15 am in reply to: Install Header and fix some issues #4512

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This reply has been marked as private.

November 25, 2021 at 10:58 pm in reply to: Install Header and fix some issues #4508

Supporter

Hi,

We have disabled this function due to the ajax load time taking too long which affects the customer experience.

November 25, 2021 at 6:16 pm in reply to: PHP 8.0 error #4506

Supporter

Hi there,
Currently, php 8 can cause errors in some functions of the woocommerce plugin.
You should use php 7.x for best functionality!

Thanks

November 25, 2021 at 11:58 am in reply to: Kosi Setting – Size Chart feature on product page. #4504

Supporter

We glad to hearing that the trouble was resolved! Let us know if you get any issue, we will give you the best solution to resolve them.
Don’t forget to vote us 5 stars

 Thanks & Regards,

November 25, 2021 at 2:50 am in reply to: Kosi Setting – Size Chart feature on product page. #4502

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This reply has been marked as private.

November 25, 2021 at 12:01 am in reply to: Install Header and fix some issues #4500

Supporter

I have disabled showing stripe payment on single product page for you, please check the above issue again

November 24, 2021 at 11:55 pm in reply to: Kosi Setting – Size Chart feature on product page. #4499

Supporter

Hi,

Please remove your css this option in theme, here is a theory do give a error on your website: https://ibb.co/vPy8hRD

November 24, 2021 at 11:37 pm in reply to: Install Header and fix some issues #4497

Supporter

Hi again,

#1. I fixed this issue, please recheck: https://ibb.co/H2r64Fg

#2. Translate: I resolved this issue, please recheck/

P.s: Thanks for your review.

November 24, 2021 at 10:30 pm in reply to: Woocommerce Pages Left Aligned on large monitors #4496

Supporter

Hi you,

I have checked and found the pages are still working properly, no problem as you mentioned: https://ibb.co/W2YtfDC

Please delete all caches on your browser and recheck.

November 23, 2021 at 11:33 pm in reply to: Install Header and fix some issues #4474

Supporter

Ok, I will add for you and you will not have to pay for this customization, here is the gift for you.
There is only 1 small request, please rate 5 stars on themeforest for our theme. are you ok?

November 23, 2021 at 11:29 pm in reply to: Banner displayed wrong on mobile interface #4473

Supporter

Ok bạn

November 23, 2021 at 11:22 pm in reply to: Banner displayed wrong on mobile interface #4471

Supporter

Mình vưa check qua site của bạn trên gtmetrix, ảnh của bạn rất nặng và chưa được tối ưu trước khi upload lên site:
https://gtmetrix.com/reports/tropicalfoods.vn/zpJisyPg/

– Trước tiên bạn cần tối ưu hết lại tất cả các ảnh sản phẩm, ảnh banner, logo… giảm dung lượng ảnh xuống để site nhẹ hơn.

– Về vấn đề cài đặt plugin WP Rocket, bên mình có dịch vụ hỗ trợ cài đặt và tối ưu để đạt điểm số tốt nhất trên google check speed và Gtmetrix, nếu cần hỗ trợ thì báo lại nhé.

November 23, 2021 at 11:02 pm in reply to: Banner displayed wrong on mobile interface #4469

Supporter

Hi bạn,

Không hiểu sao Revolution Slide lại gặp vấn đề trên mobile, mình cũng đã cố gắng sửa cho bạn nhưng không ổn lắm.

Mình có cài thêm Elementor Pro và sử dụng Widget Slider của plugin này để setup Sliders cho bạn. Widget này hạn chế về hiệu ứng ảnh + text, tuy nhiên chạy nhẹ hơi plugin Revslider. Bạn check xem ok không nhé
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