Supporter

[Supporter]

Hello,

#1. Mailchimp:
Please go to https://pionic.co.uk/wp-admin/admin.php?page=mailchimp-for-wp
-> Add API Key to connect with Mailchimp service.
Get API Key at here: https://admin.mailchimp.com/account/api

#2. Update theme:

Your website installs the cache and so if you don’t clear the cache, only when you log in to the admin dashboard will you see the old version, otherwise you only see the old version displayed by the cache.
Please visit your admin dashboard and clear your website cache to update to the latest version.

#3. Menu on mobile:
Do you have any mistake?
I checked this menu on Iphone and it still shows full submenu: https://prnt.sc/2QRGy1Dk0oJI

#4. Image product:

Product images on both mobile and desktop are still displaying completely normally.
If you find a problem, please take a screenshot and send it back to me

[Supporter]

Hello,

#1. About the pages:
– About us: This page on the demo we do not recommend it, the error is that we did not check the demo data to delete this page before exporting the demo file to the customer. In short, we have no design for this page, and you will have to drag and drop this page yourself with Elementor
– 404 page: this is the default page of wordpress websites, you can check with the link on your website: https://bg-iq.net/qaystest/404

#2. Icon issue:
This error is related to the theme and I have updated the latest theme to solve this problem for you (version 1.8.0)

#3. Menu link:

The links on the menu are fixed, so when importing data these menu links will not be updated.

Here we want customers to see that we have many layout options for page shop and page single product for customers to choose from.
You can replace it with product category links or any other link you want

[Supporter]

Please follow the guide via this video: https://www.youtube.com/watch?v=Z3Yjmj0By5I&feature=youtu.be

[Supporter]

Hello,

I have fully answered your 5 questions, please check again

[Supporter]

Hi,

Regarding customizations other than the plugins that we support on the theme, the plugins that you integrate and the website will not be supported.
Either you will have to customize it yourself, or we will charge for support requests related to these customizations.

[Supporter]

Hello,

We use Woocommerce’s default search, where searches rely on the product’s title, description, and tag to bring up the search results. If you only want search results based on the title, you will have to customize the code.
Refer here: https://www.wpbeginner.com/plugins/how-to-customize-woocommerce-product-search-results-page/

[Supporter]

I can’t login to the admin dashboard, please recheck your info: https://prnt.sc/R2ggXeVeocjq

[Supporter]

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[Supporter]

Hi,

I don’t have an Iphone 6 device to test, but the test on Iphone 7 and 8 shows fine.

[Supporter]

Hi,

No, this plugin does not support adding separate options for each variant. You can just add this option common to all variants.

[Supporter]

Hi,

I have just fixed this issue, please recheck your site.

[Supporter]

Yes, please send your info via this topic and set as private reply.

[Supporter]

Hi,

I need your website information to check the problem and see where the error is coming from to find a solution

[Supporter]

Hi,

Earlier I was a bit confused between your main website and your staging site, so some plugins were disabled for error checking.
Anyway the problem has been solved, congratulations.

Let me know if you need to help.

[Supporter]

This reply has been marked as private.

[Author]

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