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Viewing 15 posts - 16 through 30 (of 39 total)
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  • in reply to: Slider Revolution Mobile Size #5290
    Avatarbasedoecommerce
    Support Expired

    Hi
    I apologize for still not understanding the problem and keep asking. Please kindly explain it to me again.

    I don’t understand why if we have two sites, with the same theme, the same slider plugin, the same slide settings and the same image dimensions on both sites, the image display is different.

    I saw that an image was 801×498. I resized it to 800px width x 500px height. Therefore, it is the same as the site mariaejoaobb.com.br (organey theme + Rev Slider).

    OBS: I changed to 800×500 on Rev Slider again (same on mariaejoaobb.com.br)

    Next I will send you the login of the first site so that you can check what is different and then apply it to lojacriativamente.com

    Thank You!

    • This reply was modified 2 years, 2 months ago by Avatarbasedoecommerce. Reason: Wrong url
    in reply to: Slider Revolution Mobile Size #5276
    Avatarbasedoecommerce
    Support Expired

    Hi.

    Thanks for the answer. It has indeed improved but the image is still cropped. We added the same banner as mariaejoaobb.com.br so you can have another parameter (Third slide).

    On mariaejoabb.com.br it is correct.
    Could you check again?

    If I need to make any corrections, please let us know.

    Thanks!

    in reply to: Slider Revolution Mobile Size #5255
    Avatarbasedoecommerce
    Support Expired

    Hi,

    Thank you for your answer, but we continue with the problem.
    On desktop chrome mobile view and smartphone chrome browser.

    Smartphone browser: https://ibb.co/Q6Myw1M

    we already clean the site cache and try to open on incognito mode.

    Thank you!

    in reply to: How to update the theme version? #5253
    Avatarbasedoecommerce
    Support Expired

    Its all good now!

    Thank You!
    Closing the topic.

    in reply to: How to update the theme version? #5236
    Avatarbasedoecommerce
    Support Expired
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    in reply to: How to update the theme version? #5235
    Avatarbasedoecommerce
    Support Expired
    This reply has been marked as private.
    in reply to: How to update the theme version? #5217
    Avatarbasedoecommerce
    Support Expired

    Hi, How are you?

    We did the update following the guide, with envato plugin and we had no problems at the process. But all the css borders in the theme gone.

    Search form, cart coupon form: https://ibb.co/vw0SS5S
    checkout form: https://ibb.co/RYD9g5N

    We can apply new borders on elementor’s objects, but we cant apply on woocommerce objects.

    Could you help us?

    Thank You!

    in reply to: Cart and Checkout Pages are broken #5216
    Avatarbasedoecommerce
    Support Expired

    Thank You!

    in reply to: Cart and Checkout Pages are broken #5178
    Avatarbasedoecommerce
    Support Expired

    Hi!

    Thank you for your help.

    Ok, i will use the theme default page. But, can i change the name of the page?

    Thank you!

    in reply to: How to edit 404 page? #4868
    Avatarbasedoecommerce
    Support Expired

    Thank You!

    I will close the topic.

    in reply to: Insert a Modal on product page. #4854
    Avatarbasedoecommerce
    Support Expired
    This reply has been marked as private.
    in reply to: How to edit 404 page? #4853
    Avatarbasedoecommerce
    Support Expired
    This reply has been marked as private.
    in reply to: Insert a Modal on product page. #4848
    Avatarbasedoecommerce
    Support Expired

    Hi, Thank you for your answer.

    So do we need to add this session to all products manually?

    We have more than 1000 products and all will use the same modal, because we have already put the size on description. That modal will show how to measure the clothe, not the size of the clothe.

    We want to set the modal for all products at once. Is it possible?

    Thank You!

    in reply to: How to edit 404 page? #4846
    Avatarbasedoecommerce
    Support Expired
    This reply has been marked as private.
    in reply to: How to edit 404 page? #4805
    Avatarbasedoecommerce
    Support Expired

    Thank You!

Viewing 15 posts - 16 through 30 (of 39 total)