Supporter

[Supporter]

No, updating the theme does not affect the customizations on the website unless you customize it directly in the theme file.

[Supporter]

Please send the admin web account for me, I will check and try to help you.

[Supporter]

I still can’t connect to your site, please send the FTP account or Cpanel account for me, I will check and try to help you.

[Supporter]

You are welcome!

Let me know if you need to help.

[Supporter]

Please go to the file C:\xampp\htdocs\wordpress\wp-content\themes\kosi\includes\merlin\includes\class-merlin-logger.php, find code:
private function __wakeup() {}
and edit into:
public function __wakeup() {}

and turn off Debug: https://docs.themeisle.com/article/819-how-to-turn-on-off-debugging-in-wordpress

[Supporter]

You are currently using wordpress.com hosting, so you cannot use our live update function.
The theme update will be emailed to you when it is updated on Themeforest.
Please see the instructions here: https://pavothemes.com/forums/topic/how-to-update-theme-from-themeforest/

[Supporter]

website is still showing normally, please check again: https://prnt.sc/0CTR0_g5gnIv

[Supporter]

I don’t understand what you mean, please explain more

[Supporter]

1. Mega menu: I fixed this issue, please recheck.

2. The left sidebar is covered by the sticky menu so this sidebar cannot be adjusted lower

[Supporter]

I can’t check your site, please recheck: https://prnt.sc/Ga7vHPiHGA4w

[Supporter]

I fixed this issue, please recheck your site.

[Supporter]

You can download theme updates on themeforest and update your website: https://pavothemes.com/forums/topic/how-to-update-theme-from-themeforest/

[Supporter]

I can’t check your site, please send the admin web account for me: https://prnt.sc/aSsnmGmqGDEK

[Supporter]

Ok, let me know if you need to help.

[Supporter]

Hello,

I resolved all issues, please recheck your site.

[Author]

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