Page 6 – HelpDesk

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October 21, 2024 at 10:30 am in reply to: Can’t edit footer with elementor #12713

Supporter

Hi,
You can update the theme automatically if there is a notification in the WordPress dashboard under Appearance > Themes

Thanks

October 21, 2024 at 10:28 am in reply to: Chekout page not working on mobile #12712

Supporter

Hi
Your website hasn’t been set to ‘Live’ in WooCommerce settings. We’ve already adjusted this for you by going to WooCommerce > Settings > Site visibility, and enabling the correct settings to make your site live and visible.

Thanks and have a nice day!

October 21, 2024 at 10:23 am in reply to: Update Failed for Plugin: Woo Product Add-ons: Update package not available #12711

Supporter

Hi,
Please double-check the username and password, as we are currently unable to log in to update for you.

Thanks

October 21, 2024 at 10:18 am in reply to: Elementor pro not working. shop page empty #12710

Supporter

Hi,
Please provide us with wp-admin access, and we will assist you shortly

Thanks

October 16, 2024 at 6:57 pm in reply to: Can’t edit footer with elementor #12694

Supporter

Hi,
Next time, if you update Elementor and are unable to edit the footer or header, please kindly update the permalink settings in the “Settings” section. To do this, go to Settings > Permalinks, and click Save Changes without making any adjustments. This should refresh the permalinks and resolve the issue.

Thanks

October 15, 2024 at 3:22 pm in reply to: Shop Page #12690

Supporter

Hi,
We have fixed your problem!

Thanks

October 15, 2024 at 9:56 am in reply to: My shop page is not working. I do not see any data, categories here #12689

Supporter

Hi
You have misconfigured the pages in WooCommerce. We have resolved the issue for you. Please check again

Thanks

October 15, 2024 at 9:51 am in reply to: Piizalian Child contains outdated copies of some WooCommerce template files #12688

Supporter

Hi

Please update to the latest version, and your issue will be resolved.

Thanks

October 15, 2024 at 9:49 am in reply to: Theme out of date and layout broken #12687

Supporter

Hi,
We have updated the theme for you, and the issue has been resolved

Thanks

October 14, 2024 at 10:38 am in reply to: Header and Footer no works! #12684

Supporter

Hi there,
Please send us your wp-admin + FTP account
We will fix it soon

Thanks

October 9, 2024 at 9:45 am in reply to: Error 404 #12680

Supporter

Hi
We have activated the default WordPress theme, but it still isn’t working. This issue seems to be due to a server configuration on your end

https://elementor.com/help/how-to-fix-404-page-or-page-not-found-error-messages/

October 7, 2024 at 7:20 am in reply to: Error 404 #12677

Supporter

Hi,

The page with ID 255 does not exist, so I can’t edit it. I’m not sure what ID 255 refers to. Could you please show me in the admin panel?

Thanks

October 4, 2024 at 2:56 pm in reply to: set up sticky header #12671

Supporter

Hi,
We have created a sticky header for you. If you are satisfied with my support, we would greatly appreciate it if you could give us a 5-star rating.

Thank you

October 4, 2024 at 2:05 pm in reply to: Piizalian Child contains outdated copies of some WooCommerce template files #12670

Supporter

Hi
Please send us the wp-admin username and password, and we will assist you.

Thanks

October 4, 2024 at 2:00 pm in reply to: set up sticky header #12668

Supporter

Hi,
You won’t need to buy Elementor Pro. We will help you do that. Once it’s done, we will notify you.

Thanks
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