Viewing 10 posts - 1 through 10 (of 10 total)
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  • #5798
    Avatardeuce25
    Supported

    Is there an issue with the server Milano grabs the demo content from during Theme Setup? I’m redoing one of my sites from scratch and during demo import it gets to about 9% then suddenly says 100% done. When I check the site a bunch of content is missing including all the templates for header, footer, popup, etc. I’ve tried twice.

    #5799
    Avatardeuce25
    Supported

    It has imported all the pages and media but not all the templates (no header or footer templates) so the site has no header/menu or footer. Is there a way to manually import the templates?

    #5800
    Avatardeuce25
    Supported

    When I go to Templates>Add New it shows ALL the templates including header and footer ones. But when I try to edit a page (Edit with Elementor) there is no header or footer templates, just the main content.

    #5801
    Avatardeuce25
    Supported

    Header 1 and Footer 1 are set to Entire Site.

    #5802
    Avatardeuce25
    Supported

    Update: When I disable Elementor Pro the header and footer show up but page elements that use Pro modules are missing, of course.

    #5803

    Hi there,
    Please send us wp-admin and check “Set as private reply”
    We will check and fix it soon

    Thanks

    #5809
    Avatardeuce25
    Supported

    I finally got header1 working but the rest of the headers are empty. All the footers are completely messed up so I imported one from my other milano site. What would have caused this??

    #5824

    Hi,

    This error may be because your hosting has a limited response time from the server, causing the installation process to be interrupted and failed. You will then have to use the WP Import tool to import the xml data, then run the settings for the theme again.

    Please send me information about website admin, I will check and support you.

    #5836
    Avatardeuce25
    Supported

    I have it working now so there’s no point in doing anything else but thanks for offering. I have time-out issues with my host sometimes so it could have been that.

    #5841

    Ok, let me know if you need to help.

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