Topic Resolution: Resolved
Viewing 15 posts - 1 through 15 (of 16 total)
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  • #5480
    AvatarYodaStudio
    Supported

    Hello there.

    I’d like customer reviews on product page to look just like the ones in the demo page, but for unknown reasons there are some differences.
    First, I don’t have review stars below product name (on top of the page); then I don’t have, in the review tab, any stars percentage but just the reviews.
    Furthermore, instead of the stars I see “S” letters.
    I searched for a config page but I found nothing, in your documentation you talk about a “single product” page in the customizing area but I have none in my panel.
    May I have some help about it?

    Thanks

    #5488

    Hi again,

    Unable to download files from your server, please check again: https://prnt.sc/DrGfoIqAtYqS

    #5492
    AvatarYodaStudio
    Supported

    Sorry for that, hosting had some MySql issues.
    Now it’s working again.

    #5496

    Please check your account, I can’t login to admin dashboard: https://ibb.co/Qj9Pyyn

    #5505
    AvatarYodaStudio
    Supported

    Sorry once again, I forgot to reactivate that user.
    Now it’s back.

    Regards.

    #5514

    It seems that you are using a CDN or a redirect that leads to an error that the font file of this icon cannot be found: https://ibb.co/FVWnsbB

    #5517
    AvatarYodaStudio
    Supported

    Yes, I’m using a pluging who rewrites all standard WP files and folders name in order to increase website security.
    Thanks a lot for finding that error, I’ll try to find a way to fix it.
    What about the single product config page?

    #5523

    Hi,

    We use the default woocommerce template to customize the layout and do not have our own customization options.
    To customize this page again, you need to overwrite the single-product.php file in the woocommmerce folder into the child-theme and customize it.

    #5576
    AvatarYodaStudio
    Supported

    Hello.

    I get what you mean but there must be something wrong with my installation, I don’t have the single product edit tab as shown in your guide.
    Do I have to edit single-product.php in order to have product reviews just like the demo?

    Review stars before product description
    Reviews in product tabs

    Thanks.

    #5594

    Hi again,

    #1/ We have some confusion in this manual. This customization is not supported in the theme, you can review the theme description on themeforest

    #2. I fixed this issue, please recheck: https://dev.eidonsalus.eu/shop/nutraceutica/osidra-50-ml/

    #5595
    AvatarYodaStudio
    Supported

    Hello and thanks for fixing!
    May I lose your fixing after updating theme/plugins?

    Regards.

    #5596

    Hi,

    The edits are fixed in the child-theme and customize so it won’t affect when you update the main theme

    #5605
    AvatarYodaStudio
    Supported

    Great, thanks a lot!

    #5663
    AvatarYodaStudio
    Supported

    Hello there!

    Sorry to bother you again but I just found out that your customization works just for one product.
    In all the other products pages I don’t have stars below product name and review summary in the review tab.
    Is there something I have to do for each product in order to have all the pages looking the same?

    Thanks.

    #5672

    Looks like it’s an old review you imported so it hasn’t been updated to the database. Only when you add 1 new review will these reviews be updated data and product and display rated. I have updated the reviews for you

Viewing 15 posts - 1 through 15 (of 16 total)

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