HomePage Forums Themeforest Moteling – Resort & Hotel WordPress Theme Not Directing To “Extra Options”

Topic Resolution: Resolved
Viewing 10 posts - 1 through 10 (of 10 total)
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  • #8098
    AvatarMahewa
    Support Expired

    Hi,

    I suddenly got an issue after a hotel room has been selected. The next step should be the “Extra Options” but suddenly it takes me to Hotel Search ( https://jetoverhotel.ws/hotel-search ).

    Could you please have a look at what has gone wrong?

    #8112

    Hi,

    I fixed this issue, please recheck your site.

    #8114
    AvatarMahewa
    Support Expired

    Hi Again,

    Thanks for checking. However, the “Extra Option” page is still not showing. After checking the availability of a room, it takes you straight to the cart. Please see the attached screenshot.

    Cart Page

    #8141
    AvatarMahewa
    Support Expired

    I just want to let you know that I have contacted ThimPress, the WP Hotel Booking plugin developer for their advice regarding the current error. I hope this will bring clarity to all of us.

    #8147

    Hi,

    Ok, let me know when they find a solution to this problem

    #8234
    AvatarMahewa
    Support Expired

    Hi again,

    I contacted ThimPress, the creator of the “WP Hotel Booking” plugin and it has been a disaster. They let me wait for almost 2 weeks to get some kind of response. Finally, they came up with an answer that was totally unrelated to my problem. I then decided to go for another hotel booking engine which is the “HOTEL BOOKING” from MotoPress. Now everything is working in a fantastic way.

    However, I have one little issue that I hope you can help me with. When I try to Deactivate the old “WP Hotel Booking” plugin, I get an error coming up. Somehow the plugin is connected to the Moteling theme which doesn’t allow me to deactivate it.

    Again, I want to say THANK YOU for all the support you earlier provided. Good Support is essential when you buy a new theme.

    #8249

    Hi,

    I have disabled this plugin and no problem.
    Please take a picture of the error if you get it when you disable this plugin so I can check it again

    #8250
    AvatarMahewa
    Support Expired

    Hi,

    Thanks for checking. I forgot to mention that the error happens when trying to edit with “Elementor”. See screenshot.

    Error

    #8254

    Hello,

    I fixed this issue, please recheck your site.

    #8257
    AvatarMahewa
    Support Expired

    Thank you very much, all works fine now… I really appreciate all you have done.

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