HomePage › Forums › Themeforest › Moteling – Resort & Hotel WordPress Theme › Not Directing To “Extra Options”
- This topic has 9 replies, 2 voices, and was last updated 1 year, 10 months ago by Mahewa.
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November 14, 2022 at 3:46 am #8098MahewaSupport Expired
Hi,
I suddenly got an issue after a hotel room has been selected. The next step should be the “Extra Options” but suddenly it takes me to Hotel Search ( https://jetoverhotel.ws/hotel-search ).
Could you please have a look at what has gone wrong?
November 15, 2022 at 1:23 am #8112Hi,
I fixed this issue, please recheck your site.
November 15, 2022 at 2:29 am #8114MahewaSupport ExpiredHi Again,
Thanks for checking. However, the “Extra Option” page is still not showing. After checking the availability of a room, it takes you straight to the cart. Please see the attached screenshot.
November 17, 2022 at 2:53 am #8141MahewaSupport ExpiredI just want to let you know that I have contacted ThimPress, the WP Hotel Booking plugin developer for their advice regarding the current error. I hope this will bring clarity to all of us.
November 18, 2022 at 12:04 am #8147Hi,
Ok, let me know when they find a solution to this problem
November 30, 2022 at 2:47 am #8234MahewaSupport ExpiredHi again,
I contacted ThimPress, the creator of the “WP Hotel Booking” plugin and it has been a disaster. They let me wait for almost 2 weeks to get some kind of response. Finally, they came up with an answer that was totally unrelated to my problem. I then decided to go for another hotel booking engine which is the “HOTEL BOOKING” from MotoPress. Now everything is working in a fantastic way.
However, I have one little issue that I hope you can help me with. When I try to Deactivate the old “WP Hotel Booking” plugin, I get an error coming up. Somehow the plugin is connected to the Moteling theme which doesn’t allow me to deactivate it.
Again, I want to say THANK YOU for all the support you earlier provided. Good Support is essential when you buy a new theme.
November 30, 2022 at 11:38 pm #8249Hi,
I have disabled this plugin and no problem.
Please take a picture of the error if you get it when you disable this plugin so I can check it againDecember 1, 2022 at 1:47 am #8250MahewaSupport ExpiredHi,
Thanks for checking. I forgot to mention that the error happens when trying to edit with “Elementor”. See screenshot.
December 1, 2022 at 11:33 pm #8254Hello,
I fixed this issue, please recheck your site.
December 2, 2022 at 2:21 am #8257MahewaSupport ExpiredThank you very much, all works fine now… I really appreciate all you have done.
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