Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • #5352
    Avatartina871223
    Supported

    Hi supporter,
    My homepage is slow to open.
    For example, these images of the homepage does not exist in the picture https://paste.pics/d71718db195e84a910394298a45d85e8, but the theme loads it and generates a load, how to solve it so that they are not loaded.so I need your help,thank you so much.

    #5401

    Hi,

    error 404 image not found in cached css files, I tried to delete but failed. Please check your server and clear all caches: https://prnt.sc/Dra5mZGI5tQk

    #5426
    Avatartina871223
    Supported
    This reply has been marked as private.
    #5443

    Hi again,

    It seems that the problem is caused by the slow response from your server. I cleared the cache, fixed the image error problem, but the response from the server is quite slow, leading to your website being slow to load.

    #5445
    Avatartina871223
    Supported

    Dear supporter,
    Thank you.When I use google to detect my website, the server response is ok.Now my main problem is that many attached images are loaded in the homepage,which caused a heavy load,in fact,they shouldn’t be displayed on the homepage,such as:
    this image https://paste.pics/52df7043b5acce6916aa6708211c0ecc ,it is a gallery image on product page https://www.visionsub.com/what-is-vision-self-weeding-transfer-paper/ , this image https://paste.pics/82c6e507148df6b435117448112b37ed it is an attached image of my product page https://www.visionsub.com/product/laser-light-transfer-paper/
    Therefore,could you help me solve it so that they are not displayed on the homepage?
    thank you very much for your help!

    #5450

    Hi again,

    1. You need to optimize all the images before uploading so that it is lower in size.
    2. Reduce the size and delete some unnecessary images.

    I can customize it for you, but you will have to pay a fee for this request, it takes a while to process.

    #5451
    Avatartina871223
    Supported

    OK.my Spanish website have the same problem with the English website,so could you help me optimize the code for the two websites and how much do I need pay for you?
    Thank you so much.

    #5452
    This reply has been marked as private.
    #5453
    Avatartina871223
    Supported

    You mean the service fee include my two websites(English and Spanish)?

    #5455

    We will assist you with installation and guide to do multiple language. The above cost is inclusive! Thanks

    #5463
    Avatartina871223
    Supported

    Hi supporter,
    We need to build another website with your theme later, so the home page about the theme will encounter the same problem.so I would like to know that 100 dollars includes our three websites.That is to say, can you help us deal with the theme code for the three sites and improve website opening speed,is it okay? Thank you very much.

    #5464
    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)

You must be logged in to reply to this topic.