How to update the theme

[tina871223]

Hi supporter,
There is a problem in my site,the site can’t open now, could you help me find out what is the reason? and how to update to the latest theme?
https://paste.pics/574c358eca1a99ecb054d37dc925e233
https://paste.pics/11930f58a4d4f6cb176826220efb5161
Thank you so much!
Best wishes!

[Supporter]

Hello,

#1. I updated all files, please recheck.

#2. I don’t see the error like the screenshot you took, it seems to have been fixed

[tina871223]

Yes.
Thank you for your support.There is no problem now.

Best wishes!

[Supporter]

Ok, let me know if you need to help.

[Khimera]

Hi. I do have the same issue.
I downloaded the theme files around 3 days ago.
Should I need to download and install it again from Themeforest?

[Supporter]

Hello @khimera,

Please create new topic and send your admin web account for me, I will check and try to help you.

[Author]

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