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  • #8699
    Avatartina871223
    Support Expired

    Hi supporter,
    There is a problem in my site,the site can’t open now, could you help me find out what is the reason? and how to update to the latest theme?
    https://paste.pics/574c358eca1a99ecb054d37dc925e233
    https://paste.pics/11930f58a4d4f6cb176826220efb5161
    Thank you so much!
    Best wishes!

    #8716

    Hello,

    #1. I updated all files, please recheck.

    #2. I don’t see the error like the screenshot you took, it seems to have been fixed

    #8719
    Avatartina871223
    Support Expired

    Yes.
    Thank you for your support.There is no problem now.

    Best wishes!

    #8736

    Ok, let me know if you need to help.

    #8839
    AvatarKhimera
    Support Expired

    Hi. I do have the same issue.
    I downloaded the theme files around 3 days ago.
    Should I need to download and install it again from Themeforest?

    #8842

    Hello @khimera,

    Please create new topic and send your admin web account for me, I will check and try to help you.

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