elementor non funziona con il tema attivo

[benetolloraffaella]

It doesn’t work the same. It also got very slow loading. You can check for yourself on the foodwings.it website. Also why does it work with the registered account and does it not work without the account?

[benetolloraffaella]

You have to reactivate the plugin because nothing works anymore.

[Supporter]

Are you kidding me?

Login Admin: https://prnt.sc/UOvtHo047Yop

Incognito Browser: https://prnt.sc/oe5ZM7cqaaPo

Please double check your hosting and settings regarding caching, lazyloading or image encoding.
When you login as admin, the image cache and encryption are not working so you can load the web normally.
When you do not login or use an incognito browser, the website will cache and encrypt the images, resulting in an error that does not display the correct image.

[benetolloraffaella]

I’m sorry but I’m not a technician. Now the megamenu on smartphone does not work while it works on the desktop. Can you help me?

[benetolloraffaella]

i didn’t understand if i can reactivate jetpack and what i need to check on hosting. We use KINSTA as hosting.

[Supporter]

#1, We do not support mega menu on tablet and mobile. To be able to use mega menu on mobile, please refer to this plugin: https://crocoblock.com/plugins/jetmenu/

#2. Please check your hosting, I find it to be quite slow, the website takes a long time to load. You can reactivate the jetpack plugin, but you need to review the settings so that you don’t get the image error again

[Author]

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