HomePage Forums Themeforest Organey – Organic Food WooCommerce WordPress Theme Elementor many issues (responsive)

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  • #11236
    Avatarb4sti1ra
    Support Expired

    Hello, I have many problems with Elementor, I see these issues on my website :

    Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/product.php on line 1066

    Warning: Undefined array key “column_tablet” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/testimonial.php on line 1203

    Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/testimonial.php on line 1204

    Warning: Undefined array key “column_tablet” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/brand.php on line 728

    Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/brand.php on line 729

    Moreover, I can’t view the site on my mobile…

    Do you have any idea where does the problem come from please ?

    #11237

    I fixed this issue, please recheck your site.

    #11238
    Avatarb4sti1ra
    Support Expired

    Thank you very much, what was the problem ?

    #11243

    Config columns has not been installed on tablet and mobile, I have reinstalled it for you

    #11254
    Avatarb4sti1ra
    Support Expired

    Ok, will it keep it when I update the theme in wordpress appearance menu ?

    Thanks

    #11256

    Currently I am fixing it directly in your main theme, please do not update during this time.
    We will check and update in the upcoming version

    #11421
    Avatarb4sti1ra
    Support Expired

    Hello,

    I encounter 2 problems :

    – Recently, product images of my shop no longer load when I use products tabs on my home page or the other : https://www.natural-innov.com/la-gamme/

    – Can I update the theme now because you fix some problems due to many problems with Elementor when I’ve installed it at the beginning.

    Thanks

    #11422
    Avatarb4sti1ra
    Support Expired

    Sorry, my first problem with the product image is solved (plugin conflict), but what about the theme update, can I update safely my theme without losing the settings you have made ?

    #11452

    In case the website is still operating normally, you do not need to update the theme

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