Elementor many issues (responsive)

[b4sti1ra]

Hello, I have many problems with Elementor, I see these issues on my website :

Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/product.php on line 1066

Warning: Undefined array key “column_tablet” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/testimonial.php on line 1203

Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/testimonial.php on line 1204

Warning: Undefined array key “column_tablet” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/brand.php on line 728

Warning: Undefined array key “column_mobile” in /home/naturaliwu/www/wp-content/themes/organey/includes/elementor/widgets/brand.php on line 729

Moreover, I can’t view the site on my mobile…

Do you have any idea where does the problem come from please ?

[Supporter]

I fixed this issue, please recheck your site.

[b4sti1ra]

Thank you very much, what was the problem ?

[Supporter]

Config columns has not been installed on tablet and mobile, I have reinstalled it for you

[b4sti1ra]

Ok, will it keep it when I update the theme in wordpress appearance menu ?

Thanks

[Supporter]

Currently I am fixing it directly in your main theme, please do not update during this time.
We will check and update in the upcoming version

[b4sti1ra]

Hello,

I encounter 2 problems :

– Recently, product images of my shop no longer load when I use products tabs on my home page or the other : https://www.natural-innov.com/la-gamme/

– Can I update the theme now because you fix some problems due to many problems with Elementor when I’ve installed it at the beginning.

Thanks

[b4sti1ra]

Sorry, my first problem with the product image is solved (plugin conflict), but what about the theme update, can I update safely my theme without losing the settings you have made ?

[Supporter]

In case the website is still operating normally, you do not need to update the theme

[Author]

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