HomePage › Forums › Themeforest › Baloca – Book Store WooCommerce Theme › Can’t edit website or use elementor. Theme Outdated
- This topic has 17 replies, 3 voices, and was last updated 3 months, 3 weeks ago by Sue000.
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May 13, 2024 at 10:17 am #11904Sue000Supported
can’t edit the website because the theme is outdated. I can’t use elementor or do any changes on the website. I have tried to submit multiple tickets without getting any response.
May 13, 2024 at 10:19 am #11905Sue000SupportedI am receiving these messages:
Your theme (Baloca Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.CAN’T ACCESS TO ELEMENTOR, WON´T LET ME AND WON’T LOAD.
May 13, 2024 at 11:38 pm #11908Hello,
I can’t login to the admin dashboard, please recheck your account: https://prnt.sc/ZE-6rOR1jVvL
June 10, 2024 at 8:53 am #12036Sue000SupportedThis reply has been marked as private.June 10, 2024 at 8:54 am #12037Sue000SupportedI have outdated files on child theme, therefore I think it’s causing issues being able to use elementor. Could you please give this a priority? because it’s been having 6 months now with issues with this theme.
June 10, 2024 at 11:29 pm #12041I still can’t login to the admin dashboard, please recheck: https://prnt.sc/j0NkVrY4iDCz
June 11, 2024 at 12:20 am #12042Sue000SupportedThis reply has been marked as private.June 11, 2024 at 12:21 am #12043Sue000SupportedThis reply has been marked as private.June 11, 2024 at 12:54 am #12044alexgijonSupportedHello, I’, having trouble updating the footer and header specifically. Elementor is not working, it just keeps loading but doense’t open the edit page.
June 11, 2024 at 4:33 am #12045Sue000Supportedomg!!! are u serious? why are u replying with this answer which I know instead of solving the issue! This is a theme issue! I previously shared the screenshot where it says that: “Your theme (Baloca Child) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. Suggestions to fix this:
Update your theme to the latest version. If no update is available contact your theme author asking about compatibility with the current WooCommerce version.
If you copied over a template file to change something, then you will need to copy the new version of the template and apply your changes again.”I can’t keep wasting my time it’s been 6 months and I still can’t use the theme!
June 12, 2024 at 12:09 am #120511. I fixed all the issues, please recheck.
2. Are you confusing my response with another user’s?
Previously, it was not my response but another user who had the same problem and mistakenly posted it to your ticket, not my answer to you.June 13, 2024 at 1:34 am #12052Sue000Supportedthank you for fixing the issue! I will take a look and contact you back if I have any issues.
June 13, 2024 at 3:04 am #12053Sue000SupportedHi, I can’t edit footer 3 with elementor… I was able to edit every other page but this. Could you please check again what’s going on?
thx!June 13, 2024 at 3:07 am #12054Sue000SupportedHeader and footer can’t edit with elementor again. Could you please check! thx!
June 13, 2024 at 4:31 am #12055Sue000SupportedAlso, how can I remove the top bar and on tablet and mobile devices there’s no menu showing up.
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