A problem repeatedly occurred with… (mobile version)

[b4sti1ra]

Hello,

Many of my clients have a problem connecting to the site on mobile version with a blank page and this error message :
“A problem repeatedly occurred with https://www.natural-innov.com/”

Others have problem of displaying correctly the website, always on mobile version, could you have a look and help me please ?

Thanks,

[Supporter]

Please describe your problem in more detail so I can review it and provide you with a solution

[b4sti1ra]

Thank you for your reply.
I think that the issue with the upload of the mobile site is due to a Tab on the home page. When I want to add the Tab « Natural Packs” category which contains 48 products in “Products Tabs” on the home page under the title « Notre gamme de produits » (like « Compléments alimentaires » « Produits de soin » …) it prevents the mobile website to load (desktop version works fine). When I deactivate this tab, the mobile website seems to load fine.
Is there a solution to this issue, as my client wants to preserve the « Natural Packs » tab and your demo seemed to work just fine with the multiple products available on the shop.

Please let me know if you need more information.

Thank you very much for your help,

Kind regards

[Supporter]

Please take a screenshot or video about this issue

[b4sti1ra]

Here’s the link with screenshots : https://we.tl/t-ig5HvBsQ7L

It is the same problem on tis page : https://www.natural-innov.com/la-gamme/ on the mobile version too…

Thanks

[Supporter]

Oh, the homepage should not display too many products like that, it will cause your homepage to load too much DOM and make the website very slow.
You should only order the number of products to about 10 as is currently appropriate

[Author]

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