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Viewing 8 posts - 1 through 8 (of 8 total)
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  • October 16, 2021 at 1:45 pm #3910
    Avatarthesafstar
    Support Expired

    Hello,
    Thank you for this great template.

    I have one issue. After the first installation I got a white page on my home page without header. I can see sample products but any other page are working.

    Please can you help me.

    October 16, 2021 at 6:49 pm #3915
    SupporterSupporter

    Hi you,

    I have just imported demo for you, please recheck and let me know if you need to help.

    October 16, 2021 at 6:54 pm #3916
    Avatarthesafstar
    Support Expired

    Thank you so much. Everything is ok !

    October 16, 2021 at 7:01 pm #3919
    SupporterSupporter

    Ok, let me know if you need to help and hope you will vote 5 stars for our team on themeforest.net

    Thanks!

    October 16, 2021 at 8:52 pm #3921
    Avatarthesafstar
    Support Expired

    I don’t know why when I am disconnected I get again the white page, even if I change my navigator.

    October 16, 2021 at 11:56 pm #3922
    SupporterSupporter

    Hi,

    We use lazy load function, ie the website is only displayed when the content is fully loaded, in case the content is not fully loaded, disconnecting will lead to no content and blank page as you said. However, if your hosting has high processing speed and stable internet connection, this problem will not occur

    October 17, 2021 at 12:10 am #3923
    Avatarthesafstar
    Support Expired

    Can we remove the lazy load function ?

    October 17, 2021 at 10:10 am #3924
    SupporterSupporter

    Hi,

    Lazy load increases the review score on google check speed, making your website more prioritized when searching on google. This is the point that very few themes currently have this function, so it should not be turned off.

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