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Viewing 15 posts - 1 through 15 (of 24 total)
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  • in reply to: Product Category – product sorting and brands #8783
    AvatarMatija
    Support Expired

    Hello,

    Thank you, we will do it, but first we need to try it on testing environment, since we probably did some changes to the parent theme in the past.

    Could you please provide me a link or ZIP to the old Organey template (Version: 1.8.6), the one we are using right now. We want to compare the original files (version 1.8.6) with our current parent template to see what we’ve changed.

    Also … regarding the last issue (descriptions of product category not refreshing) – could you please tell me which files have been edited in the last Organey version that have impact on this issue?

    Thank you very much and have a nice day.

    Matija

    in reply to: Product Category – product sorting and brands #8722
    AvatarMatija
    Support Expired
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    in reply to: Product Category – product sorting and brands #8706
    AvatarMatija
    Support Expired

    Hello,

    I’ve found one more issue – the description of product category stays after clicking on brand.

    Please do the following to see the issue:

    1. Open one of the product categories with added description, for example this one: https://www.vitalgo.si/proteini-beljakovine

    You can see this product category has some description added under breadcrumb section: “Proteini ali beljakovine sodijo med osnovna makrohranila, ki telesu predstavljajo vir energije …”

    2. On the bottom of the left sidebar click on one of the brands (BLAGOVNE ZNAMKE), for example click on: Foltin

    3. Scroll up and you will see that the description of the previously visited product category stays visible on the brand page. After refreshing the brand page (F5) the description is gone. It should be gone directly after clicking on the brand “Foltin”.

    See the screenshot for details: https://ibb.co/qDWcvwN

    Could you please advise how to fix this?

    Thank you!

    in reply to: HTML changes to some of the elements #7385
    AvatarMatija
    Support Expired

    Thank you, we really appreciate your effort.

    in reply to: HTML changes to some of the elements #7371
    AvatarMatija
    Support Expired
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    in reply to: HTML changes to some of the elements #7351
    AvatarMatija
    Support Expired

    Hello,

    thank you for your instructions once again.

    We’ve tried this approach but it doesn’t work for us. The generated HTML stays unchanged.

    Could you please specify exactly which files need to be modified? If it would be easier, I can also let you know cPanel/FTP access details.

    Thank you,

    Matija

    in reply to: HTML changes to some of the elements #6773
    AvatarMatija
    Support Expired

    Thank you for your answer!

    Matija

    in reply to: Product Category – product sorting and brands #5457
    AvatarMatija
    Support Expired

    Hello.

    1. This is still the same. For example … if I click on one of the product categories (f.e. “Sirotka – izolati in hidrolizati”), I land on this product category. This is OK. But if I then click on one of the brands (f.e. “Crown Sport Nutrition”), only the URL changes, but not the H1 in breadcrumbs. Please see the screenshot.

    Screenshot: https://ibb.co/8msCHFD

    If you manage to fix this issue, please let me know what you did, so I can do the same on production page.

    2. Have you managed to solve the issue with error_log? I also need to repeat the steps on production, so please let me know what you did.

    Thank you,
    Matija

    in reply to: Product Category – product sorting and brands #5454
    AvatarMatija
    Support Expired
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    in reply to: Product Category – product sorting and brands #5343
    AvatarMatija
    Support Expired

    Hello,

    Could you please just tell me how to do it, so I can do it on my own?

    Thank you,
    Matija

    in reply to: Product Category – product sorting and brands #5324
    AvatarMatija
    Support Expired

    Hey,

    1. I have the same problem as last time: After clicking on brand (in sidebar), H1 title stays the same. It only changes when I refresh the page. Could you please tell me what you did so I can do it on my own (website is now live)?

    2. Could you also tell me how to get rid of share social icons below the “add to cart” button (on the product page)?

    Thank you!

    in reply to: Footer Problem (My Account – when NOT logged in) #5160
    AvatarMatija
    Support Expired

    Thank you for looking into it.

    in reply to: Product Category – product sorting and brands #5139
    AvatarMatija
    Support Expired

    Hey,

    It works. Thank you, have a nice weekend.

    Matija

    in reply to: Product Category – product sorting and brands #5136
    AvatarMatija
    Support Expired

    Hello,

    Thank you, the first issue is now resolved (product sorting).

    The second one is still the same. After clicking on brand/tag (in sidebar), H1 title stays the same. It only changes when I refresh the page. Could you please take a look?

    Kind regards,
    Matija

    in reply to: Breadcrumb – Background Image #5117
    AvatarMatija
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Viewing 15 posts - 1 through 15 (of 24 total)