Page 8 – HelpDesk

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September 4, 2024 at 8:57 pm in reply to: Changes messed up after update #12520

Supporter

Hi,
We have update new version 1.4.0
Your problem resolved

Thanks

September 4, 2024 at 8:54 pm in reply to: Can’t edit footer with elementor #12518

Supporter

Hi,
Please Check
Header: https://improbableandextraordinary.com/wp-admin/post.php?post=577&action=elementor
Footer: https://improbableandextraordinary.com/wp-admin/post.php?post=618&action=elementor

Thanks

September 4, 2024 at 8:50 pm in reply to: problem with product stock #12517

Supporter

Hi
I see that in the product settings, you still have 49 items in stock.

Thanks

September 4, 2024 at 8:29 pm in reply to: Requesting ” Ask for Price option “ #12513

Supporter

This reply has been marked as private.

September 4, 2024 at 8:24 pm in reply to: Author page – another problem #12512

Supporter

Hi there,
We have fixed your issues
Please have a look

THanks and have a nice day!

September 4, 2024 at 8:11 pm in reply to: JSON read error – Same as home page #12511

Supporter

Hi ,

Please provide us with the wp-admin and password and “Set as private reply”

THANKS

September 3, 2024 at 12:49 pm in reply to: Query #12504

Supporter

Hi
Sorry for the delay in our support, we just had a holiday break. We are now starting to check your website, please wait for further updates.

Thanks

September 3, 2024 at 12:47 pm in reply to: Can’t edit footer with elementor #12503

Supporter

Hi,
We are unable to log in to your website. Please check

Thanks

August 30, 2024 at 11:07 am in reply to: Wishlist Issue #12497

Supporter

Hi ,
We have updated to the latest version, and your issue has been resolved

THanks

August 29, 2024 at 9:54 pm in reply to: Wishlist Issue #12496

Supporter

Hi,
There are some updates related to the plugin. We will have a new update available tomorrow and will apply it for you as well. Please stay tuned for our update!

Thanks and have a nice day!

August 29, 2024 at 9:52 pm in reply to: Single Product Page Gap on header #12495

Supporter

Hi
It might be due to the Elementor configuration. Could you send me the demo link so I can take a look?

Thanks

August 24, 2024 at 9:54 pm in reply to: credit card info not working #12491

Supporter

Hi
#1: Done!

#2: This issue was caused by an error with the payment gateway at that time. When the payment was made, the website system sent the request to another service, which is not related to my theme. Please try to follow up on this further

#3: When proceeding with payment, the WooCommerce system will refresh the cart. That is its function

Hope this help!

August 24, 2024 at 8:11 pm in reply to: how to set the initial slider? #12489

Supporter

We have received the email. Our technical team is reviewing it! Please allow us to close this topic.

August 24, 2024 at 7:42 pm in reply to: Default margin on all pages #12488

Supporter

We glad to hearing that the trouble was resolved! Let us know if you get any issue, we will give you the best solution to resolve them.

Don’t forget to vote us 5 stars

Thanks & Regards,

August 24, 2024 at 7:40 pm in reply to: credit card info not working #12487

Supporter

Hi

Please check the password again; we are unable to log in.

Thanks
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