Supporter

[Supporter]

Sorry, I don’t understand what you mean, please take a screenshot and explain this issue more clearly.

[Supporter]

Ok, you are welcome!

[Supporter]

Please send me an admin account with full administrative rights so I can assist you with this issue: https://prnt.sc/-Tnb2QDp9T46

[Supporter]

There is a conflict with the jetpack optimization settings you installed, please disable these plugins: https://prnt.sc/kLwg9NsAp8U4

[Supporter]

Error conflict with WP rocket plugin, please check the configuration of this plugin

[Supporter]

Ok, let me know if you need to help.

[Supporter]

We are checking this issue and will update in the latest version soon

[Supporter]

Please send the admin web account for me, I will check and try to help you.

[Supporter]

We do not support this customization. Either you will have to find out and customize it yourself, or we will charge a customization fee for this request.

[Supporter]

We will check and send you an update next week

[Supporter]

It seems you are confused!!!
The product you buy from us is a theme, not a template kit.
You must download in the theme -> active section and import data, not use Template Kit to import.

[Supporter]

Hello,

Please send the admin web account for me, I will check and try to help you.

[Supporter]

1. Facebook pixel: please follow the guide here: https://themeisle.com/blog/add-facebook-pixel-to-wordpress/#gref

2. Please take a screenshot and describe your problem more specifically, I don’t understand what kind of support you need.

[Supporter]

I re-updated all files, please recheck.

[Supporter]

Please send the admin web account for me, I will check and try to help you.

[Author]

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