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Oh, please use Linux hosting, it has better support for PHP or you can choose LiteSpeed Web Server, which is a better support version for WordPress

[Supporter]

Hi you,

Please follow guide at https://leebrosusthemes.gitbook.io/organey/recommendation/optimize-wordpress

[Supporter]

Hi you,

Please check your server again, it takes a long time to respond, this may be the cause of your website being slow: https://prnt.sc/1w017qn

[Supporter]

Selection dialog only shows when the product is a variant product, for single products it will automatically add and cart without adding other options.

This is the function of the plugin, we do not currently support additional functions as you want, but if you want to customize this function, we will customize it for you.

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Hi again,

I have just fixed this issue, please recheck.

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Hi you,

I have just resolved this issue, please recheck.

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Hi you,

Please download the latest version theme on themeforest and re-install for your site, then import demo again.

If you need to help, please send Admin web account for me, I will check and try to help you.

[Supporter]

#1. Yes, I added custom CSS to child-theme, The problems seem to have been solved

#2. Sorry, I don’t understand your issue, can you make a video of your problem for me?

[Supporter]

Hi there,

We apologize for this inconvenience. We are updating and waiting for Envato’s moderation. When the process is complete, the system will send you an email notification. I think about 30 minutes

Thanks and have a nice day!

[Supporter]

Hi again,

#1. When updating the theme, you only need to update the main theme, the child-theme contains your customizations so there is no need to update. Updating your child-theme will result in loss of previous customizations. Please take note of this

#2. Issue: https://prnt.sc/1vtlgpk

Conflict with WP Kafe Plugin and WP Kafe Pro plugin, please deactivate them, or if you want to use, you need to fix by yourself.

#3. You have installed more Dokan plugin for your website, but our theme does not support this plugin, so there may be some conflicts between the theme and the plugin.

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Hi again,

On homepage, please click Slider Revolution -> Slider 1: https://prnt.sc/1vtpyl3
-> Go to page Edit slider 1
-> Select your slider: https://prnt.sc/1vtq3a2
-> Click Button Order now -> Edit -> Action: https://prnt.sc/1vtq5gt
-> Select Simple Link -> Add Link URL: https://prnt.sc/1vtq960

[Supporter]

Hi you,

I just deleted all these product categories for you.

[Supporter]

Ok, let me know if you need to help.

[Supporter]

Hi you,

1. If it is an image file:
– Upload image files to media library
– Go to Customize menu -> Click Mega -> Icon -> Select Custom Class -> Enter Icon class name: https://prnt.sc/1vowbxt
– Add custom css for this Icon class in the style.css file (child-theme) with the background image being the icon image uploaded above
2. If it’s a font file
– Call the font file to your website
– Go to Customize menu -> Click Mega -> Icon -> Select Custom Class -> Enter Icon class name: https://prnt.sc/1vowbxt
– Add custom css for this icon class in the style.css file with the content of the icon font above

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