Page 16 – HelpDesk

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June 29, 2024 at 3:25 pm in reply to: Wrong Header/Menu after Update #12187

Supporter

Hi there,
We have fixed your problem
Please check

Thanks and have a nice day!

June 28, 2024 at 7:58 pm in reply to: How to change column number for related products on mobile? #12183

Supporter

Hi there
Please follow the instructions shown in the images below:
Step 1:

Step 2:

Step 3:

Hope this help!

June 28, 2024 at 5:07 pm in reply to: Updating the majextic theme. #12178

Supporter

We believe that all issues have been resolved as of now! We still highly appreciate your feedback.

Thanks

June 28, 2024 at 4:57 pm in reply to: Possible issue with Elementor Header and Footer plugin? #12177

Supporter

Hi
The issue was caused by the Elementor update to version 3.22.x, which removed some functions that led to the header and footer not working correctly. We have addressed this in the latest version, and the problem has been resolved.

Hope this help!

June 28, 2024 at 3:48 pm in reply to: Possible issue with Elementor Header and Footer plugin? #12175

Supporter

Hi
Please check your browser cache. We have confirmed that the second menu is now removed.

Thanks

June 28, 2024 at 9:02 am in reply to: Possible issue with Elementor Header and Footer plugin? #12172

Supporter

Hi there,
We have fixed your problem!
Let us know if you get any issue, we will give you the best solution to resolve them.

Don’t forget to vote us 5 stars
Thanks & Regards,

June 27, 2024 at 10:19 am in reply to: Updating the majextic theme. #12170

Supporter

Hi
We have updated the theme for you. When you access the Elementor editor in the product element, you will see an option to select the brand as you desire.

Thanks

June 26, 2024 at 2:38 pm in reply to: Elementor #12167

Supporter

Hi there,

We have fixed your problem!
Thanks

June 26, 2024 at 2:34 pm in reply to: Update cart option on checkout page #12166

Supporter

This reply has been marked as private.

June 26, 2024 at 10:43 am in reply to: Updating the majextic theme. #12162

Supporter

Hi
Could you please specify exactly where on the website you want to display this? Currently, we support the Brand widget as shown in the image.

June 26, 2024 at 9:29 am in reply to: Piizalian Child Theme 2.4.2 showing outdated WooCommerce plugin #12159

Supporter

Hi
The reason it didn’t update automatically is that you hadn’t entered the purchased code into the settings. I have done that for you, so now, when there is an update, you will receive a notification in the WordPress dashboard.
Thanks

June 26, 2024 at 9:27 am in reply to: Elementor #12158

Supporter

Hi
We have released version 2.9.3, which resolves the issue! We noticed that you have already updated to the latest version, so there’s no need to worry about this problem anymore.

Have a nice day!!!

June 25, 2024 at 3:40 pm in reply to: Can not change the header and footer of the theme from default #12155

Supporter

Hi there,
We have updated the theme to the latest version for you, and the issue has been resolved.

Have a nice day!

June 25, 2024 at 11:48 am in reply to: Updating the majextic theme. #12153

Supporter

Hi
You can update online without worrying about affecting your current website.

Thanks

June 25, 2024 at 11:44 am in reply to: New theme update, how to update? #12151

Supporter

Hi there
You just need to enter the purchased code as shown in the image. The system will automatically update the theme when there is a notification.

Thanks
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