Page 12 – HelpDesk

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August 13, 2024 at 1:59 am in reply to: Virus Fail Error #12365

Supporter

Hi
This issue is due to security on your end, not because of our theme. To resolve this, we offer a backup and site restoration service, which will require a fee.

Thanks

August 12, 2024 at 3:59 pm in reply to: Login issue #12358

Supporter

Hi,
Please check the user and password again; we are unable to log in

Thanks

August 12, 2024 at 3:56 pm in reply to: I tried to import theme but it errored #12357

Supporter

Hi there,
We have installed sample data for you

Please have a look
THanks

August 12, 2024 at 3:43 pm in reply to: woocommerce translation – main words #12356

Supporter

Hi
Please use this plugin : https://vi.wordpress.org/plugins/loco-translate/

Hope this help

Thanks

August 10, 2024 at 4:27 pm in reply to: Product Catalog issue #12350

Supporter

Hi
We are very pleased that your issue has been resolved. We apologize for the delay.

August 10, 2024 at 4:17 pm in reply to: Demo Importer facing issues on design and outdated copies message showing #12349

Supporter

Hi
It might be because when WooCommerce was installed, the Cart and Checkout pages were set up using Gutenberg, which is why they are not displaying correctly. You just need to go to those two pages, delete all the content, and then add the corresponding shortcodes [woocommerce_cart] and [woocommerce_checkout]

You can update the RevSlider plugin from the link http://plugins.leebrosus.com/revslider.zip.
Unfortunately, for the Product Add-On plugin, you will need to purchase it as we only provide it for development purposes due to licensing issues.

Hope this help

August 6, 2024 at 2:55 pm in reply to: Assistance Needed for Hotel Booking System and Breadcrumb Image Issues #12340

Supporter

Hi
We have added it for you 😉

August 6, 2024 at 2:51 pm in reply to: Your theme (Marco Good) contains outdated copies of some WooCommerce template #12339

Supporter

Hi
Please update to the latest version 1.3.0, and your issue will be resolved.

Thanks

August 5, 2024 at 10:35 pm in reply to: Assistance Needed for Hotel Booking System and Breadcrumb Image Issues #12337

Supporter

Hi
We have updated the theme and ensured compatibility with the plugin. Please check and verify.

Thanks

August 5, 2024 at 10:22 pm in reply to: distances #12336

Supporter

Hi there,
We have removed it for you
Please have a look!

Thanks

August 5, 2024 at 9:41 pm in reply to: Elementor #12335

Supporter

This reply has been marked as private.

August 4, 2024 at 2:25 pm in reply to: Trouble with Header/Footer #12330

Supporter

Hi

#1 Activate any theme (use the default theme).

#2 Click on the Parkco theme (parent theme) and delete it.

#3 Install the latest version.

#4 Then, activate the child theme again.

You won’t have to rebuild anything, and all your data will remain intact.

August 4, 2024 at 2:20 pm in reply to: Elementor Pro Error #12329

Supporter

This reply has been marked as private.

August 2, 2024 at 5:40 pm in reply to: Trouble with Header/Footer #12324

Supporter

Hi
We don’t have permission to edit the theme files! Please check your access rights, or download the latest version of the theme from ThemeForest and reinstall it. This should resolve your issue.

Thanks

August 1, 2024 at 1:09 am in reply to: Trouble with Header/Footer #12319

Supporter

Hi
We do not have permission to edit files! please check

Thanks
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