Problems After Order

[AdamGadot]

Dear Helpdesk!

We have a problem that, after the item is in cart and order sent, then on the “succesful order” page there is nothing shown regarding the products. Also at the “orders” there is nothing, it’s empty.

Thanks!

Adam

[Supporter]

Hi,

I checked your website, and after placing an order, it still goes to the order page successfully: https://prnt.sc/CpQilHHCVPcl, please recheck.

[AdamGadot]

Thanks for the answer!

The problem is, more precisely, that if you put a pizza in the cart and and you choose optional things for the pizza itself, like double cheese or anything else, than it won’t work.

Thanks in advance!

Adam

[Supporter]

Hi,

This seems like a pretty complicated issue, we’re working on it again, and it could take quite a while.
Please wait while we check this issue

[AdamGadot]

Hi!
Ok we are waiting for the solution! Do you have any idea how long will it take?

[Supporter]

Hello,

I fixed this issue, please recheck your site.

[AdamGadot]

Hi!

Sadly the problem is back somehow.
If you trying to put a configurated pizza into the cart it just wont work after placing the order and there is 0 in the get_items.

Can you please check it?

Thanks!

[Supporter]

Hi,

Please delete all caches and recheck.

If the issue persists, please return screen or take a screenshot of the issue so we can review it.

[Author]

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