HomePage Forums Themeforest Baloca – Book Store WooCommerce Theme problem with product stock

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  • #12508
    Avatarhopeedizioni
    Supported

    Hi, I noticed that some products appear ”out of stock” despite there being availability on woocommerce.

    Practical example this product has a stock of 49 pieces but it is out of stock.

    Product link: https://www.hopeedizioni.it/product/morte-i-cavalieri-dellapocalisse-4/

    How can we solve it?

    Thanks so much

    #12517

    Hi
    I see that in the product settings, you still have 49 items in stock.

    Thanks

    #12529
    Avatarhopeedizioni
    Supported

    Yes, me too.
    But the problem is the problem is that I see it out of stock (in production, page shop, if you use the search you see it), especially the ebook, and as you see it is not.

    This same problem I have on various products.
    Let me know if you understand the problem

    Cristina

    #12546
    Avatarhopeedizioni
    Supported

    Hi, news?
    Thanks so much

    Cristina

    #12549

    Hi
    This is because you have set the overall configuration for this product as out of stock, while one variant is still in stock. You have it reversed. You should configure the overall product as having 49 items in stock and set one variant as out of stock

    #12557
    Avatarhopeedizioni
    Supported

    Hi,
    thanks for your support.

    I still have the problem unfortunately.

    Check out this product:
    Link: https://www.hopeedizioni.it/product/nascosto-in-bella-vista-i-segreti-di-serenitys-plain-4/

    As you see in the photos attached to the link, I see the product unavailable but going into the product tab the paper is out of stock but ebook is available and I do not manage the stock. How come? In this way, my clients think that the ebook is also not available

    Image: https://we.tl/t-KAfOC17lzr

    Thanks

    Cristina

    #12585
    #12587
    Avatarhopeedizioni
    Supported

    Hi, it’s perfect now, thank you.
    How do I fix all the products like that? They had been giving the same problem for a while

    Thank you very much

    Cristina

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