Viewing 8 posts - 1 through 8 (of 8 total)
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  • #12698
    AvatarGlen
    Support Expired

    After updating wordpress/elementor the site is not displaying some images.

    on the home page you will see two bg images not displaying. as well as other spots around the site.

    Would appear they are being commented out / overwritten in the elementor css.

    EXAMPLE : This line being commented out and replaced with the one below.elementor-1521 .elementor-element.elementor-element-524e19d:not(.elementor-motion-effects-element-type-background) > .elementor-widget-wrap, .elementor-1521 .elementor-element.elementor-element-524e19d > .elementor-widget-wrap > .elementor-motion-effects-container > .elementor-motion-effects-layer {
    background-image: url(“https://vascowiz.co.za/wp-content/uploads/2023/03/Vascowiz-Development-and-Rental-Facilities-Durban.jpg”);

    THIS ONE : element {
    background-image: none;
    }

    please take a look and assist. thanks

    #12728

    Hi,

    Our system encountered an error, which caused a delay in addressing this ticket. We sincerely apologize for the inconvenience. Could you kindly provide us with the admin password for your website? I am currently unable to log in. We have identified the issue and the solution.

    Thanks

    #12732
    AvatarGlen
    Support Expired
    This reply has been marked as private.
    #12735

    Hi
    Please check the username and password again; we are unable to log in to wp-admin

    Thanks

    #12737
    AvatarGlen
    Support Expired
    This reply has been marked as private.
    #12748

    Hi there,
    We have fixed your problem

    THanks

    #12750
    AvatarGlen
    Support Expired

    please can you tell me what you did to fix the issue so that i know for future reference.

    thank you.

    #12767

    Hi
    Due to changes in Elementor’s structure, we have made updates, and you will not encounter this issue in the future.

    THanks

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