Viewing 12 posts - 1 through 12 (of 12 total)
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  • #8519
    Avatardesignincg
    Support Expired

    Hii,

    Room detial pages are not totally simillar to ur demo. The following problems we are facing. Please solve these problems as early as possible-
    1) Breadcumb is not showing before the Room name
    2) “Check Availability This Room” button not working. When we click on it, the popup appears to select Arrival Date and Departure Date, when we enter arrival and departure date and click on Check Available button, a new warning message appears which says that ” You can’t choose a date in the past”. And also Arrival Date Field, Departure Date Field and Check Available Button are not in the same line.
    3) Additional Information part is not working, it shows some other data.
    4) Description, Room Amenities and services sections are repeating twice inside the Room Details page. These sections are again showing after Additional Information Section.
    5) Arrival Date and Departure Date calendars are not showing once we clicked inside the Arrival and Departure date fields on the righthand side Reservation Form inside the Room Details Page

    #8523

    Hi,

    #1. I fixed this issue, please recheck.

    #2. Please update the latest version theme on themeforest, We fixed this issue.

    #3, 4. Please go to edit room -> Click Edit with Elementor: https://prnt.sc/zviQymqVZYrh
    -> Edit content: https://prnt.sc/zQjCQYkEB7x-

    #8531
    Avatardesignincg
    Support Expired

    Hii are u looking at my problems that i have sent you yesterday, there is no update from you, please update are you actually working on those problems?

    #8535
    Avatardesignincg
    Support Expired

    Aru u guys there, please answer me, are you looking at my problems or not otherwise i have to contact themeforest regarding this issue.

    #8530
    Avatardesignincg
    Support Expired

    Hii,
    #1 is solved, thanks
    #2 As per your instruction, i downloaded the theme again from themeforest and update but the problems are still there. Pl check these screenshots :
    https://prnt.sc/iNV5sD_fEyLi
    https://prnt.sc/5nv6SHMs6Ank
    #3,4. You instructed me to edit through elementor thats i very well know, but inside elementor editing is working, i dont have any issue on that, my problems are Additional Information part is showing some other data instead of the one i have inserted and Description, Room Amenities and services sections are repeating twice inside the Room Details page while i view the page in browser. These sections are again showing after Additional Information Section in browser. Please check in browser and also check the following screenshots to understand what i mean to say:
    https://prnt.sc/cCynneMzudy5
    https://prnt.sc/eAmoHvOg-Kad
    #5. You didn’t reply anything for this. Please check the below screenshot to understand for which part i am saying. Here in this part Arrival Date and Departure Date calendars are not showing once we clicked inside the Arrival and Departure date fields on the righthand side Reservation Form inside the Room Details Page while we view the page in browser.: https://prnt.sc/ybedF_ONmiV_
    Pease solve these problems as early as possible as our client is pressurizing us to finish the site development as soon as possible so that they can launch the site on time.

    #8544

    #2,3,4. I fixed this issue, please recheck.

    #5. Please enter the price for your room bookings: https://prnt.sc/oD7uGQ4ubfr-

    #8552
    Avatardesignincg
    Support Expired

    Hii r u looking at my problems. Please update.

    #8560
    Avatardesignincg
    Support Expired

    Hii please look at my issues at the earliest as of we are just waiting for your replies

    #8562
    Avatardesignincg
    Support Expired

    Hii are you looking at my problems that i have last sent to you, just reply me yes or no, we are waiting for your reply. Our launch date is coming closer so we are worried about that.

    #8571

    Hi,

    All previous issues have been reviewed and resolved. Please clear your cache and check your website again

    #8574
    Avatardesignincg
    Support Expired

    Hii, Not all the previous issues completely solved, you can consider theme partially solved, let me explain.

    1) My number one problem was – Check Availability This Room” button not working. Please check this page https://indiaclubguwahati.com/rooms/deluxe-room/ in browser, when we click “Check Availability This Room” button, then a popup appears to select Arrival Date and Departure Date, when we enter arrival and departure date and click on Check Available button, a new warning message appears which says that” You can’t choose a date in the past”. Please check the following screenshot = This problem has been solved, but after that “Extra Option” should display but instead of that the following message appears, please check by yourself and check –

    https://prnt.sc/uKxhodAaeIpV

    2) My number two problem was – When we click on the Arrival Date and Departure Date Fields inside the Reservation form on the Righthand side of room detail page, then no calendar popup to select dates. This problem has been partially fixed. I mean to say calendar popup shows for the first time click on the fields, but if I don’t select date at that time and start viewing some other pages and then again, I visit the room detail page and click on the Arrival and Departure fields again then no calendar popup. Pl check by yourself and solve this.

    3) My third problem was – if we manually enter dates by typing just like the following screenshot and press the “Check Availability” button –

    https://prnt.sc/5xLstrN-MmOJ

    then it redirects us to the “Hotel Booking Search” page where it shows first the Reservation Form again (Which don’t actually show in your theme demo in themeforest) and after that an error message comes which is “There has been a critical error on this website. Learn more about troubleshooting WordPress.”. Please check the following screenshot to understand what I mean to say –

    https://prnt.sc/TfGt7zYPLHzv

    This problem is not fixed. Please solve this problem as early as possible.

    #8595

    Hi,

    #1. This message is completely normal, not an error.
    You can add package options to the booking room.

    #2. I have given you the solution above but it seems that you do not notice and follow!!!
    Please enter the price for your room bookings: https://prnt.sc/oD7uGQ4ubfr-

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