Assistance Needed – SKU & EAN Search Functionality

[alper]

Dear Developer,

I have updated to the latest version of your PetPuzzy – Pet Shop WooCommerce Theme. I appreciate that the outdated WooCommerce files issue has been resolved and that the “What Our Customers Say” section is now fixed. Thank you for that!

However, I am still unable to search for products using SKU and EAN numbers in the search bar on my website. I do not want to use other plugins because I really like the search functionality of your theme and would prefer to continue using it.

Most of my customers are businesses, and their employees search for products using SKU and EAN codes when placing orders. Therefore, it is crucial for my store that this functionality works correctly.

I have attached screenshots (Screenshot_1.png, Screenshot_2.png, Screenshot_3.png) to show how the searches currently behave.

Could you please assist me in resolving this issue?

Best regards,

[Supporter]

Hi there,
It seems that we have lost track of your ticket. Could you please let us know if your issue has been resolved? We apologize for any inconvenience caused and appreciate your understanding.

Thank you for your cooperation.

[Author]

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