HomePage › Forums › Themeforest › Petpuzzy – Pet Shop WooCommerce Theme › Errors after installation

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  • November 22, 2022 at 3:31 pm #8171
    AvatarPawomics01
    Support Expired

    Hi,

    I’ve registered a support account but I can’t attach images there.
    Can you please check why I have this issue after installing the theme?

    Also it says woocommerce is outdated (see attached screenshot)

    Can you please solve these?

    I sent you the screenshots via email.

    November 22, 2022 at 11:09 pm #8180
    SupporterSupporter

    Hi,

    1. Please upload the photo to ibb.co or prnt.sc then send me the image link.
    2. Please provide an admin web account so I can review and test the website for you

    November 23, 2022 at 3:25 pm #8192
    AvatarPawomics01
    Support Expired

    Can this be a PHP issue? What PHP Petpuzzy theme runs on? Mine is currently 8.0.

    November 23, 2022 at 10:53 pm #8191
    AvatarPawomics01
    Support Expired
    This reply has been marked as private.
    November 23, 2022 at 11:50 pm #8203
    SupporterSupporter

    Hi,

    Currently the theme is not fully compatible with PHP 8.x, so there will be some errors as you can see.

    Please send the admin web account for me, I will check and try to help you.

    November 24, 2022 at 3:08 pm #8208
    AvatarPawomics01
    Support Expired

    What’s the PHP that the theme runs on without issues?
    Would it be a solution if I ask hosting provider to lower PHP?

    November 24, 2022 at 5:11 pm #8211
    SupporterSupporter

    Hi,

    Please downgrade your PHP version to version 7.4 for the website to work properly

    December 9, 2022 at 6:51 pm #8299
    AvatarPawomics01
    Support Expired

    Issues after downgrade to PHP 7.4
    Everything looked OK for a while but now I get error

    Warning: file_put_contents(/homepages/25/d4296884738/htdocs/wordpress/wp-content/uploads/elementor/css/post-4461.css): failed to open stream: No such file or directory in /homepages/2/d943917076/htdocs/clickandbuilds/Pawomics/wp-content/plugins/elementor/core/files/base.php on line 194

    Warning: file_put_contents(/homepages/25/d4296884738/htdocs/wordpress/wp-content/uploads/elementor/css/post-86.css): failed to open stream: No such file or directory in /homepages/2/d943917076/htdocs/clickandbuilds/Pawomics/wp-content/plugins/elementor/core/files/base.php on line 194

    After each save and any edit I make is not appearing on website.

    December 12, 2022 at 12:47 am #8324
    SupporterSupporter

    This is only a temporary error because the .css file could not be created.

    Please go to Elemenetor -> Tools -> regenerate CSS: https://ticksy_attachments.s3.amazonaws.com/8946156763.png

    December 12, 2022 at 4:45 pm #8328
    AvatarPawomics01
    Support Expired
    This reply has been marked as private.
    December 12, 2022 at 11:47 pm #8333
    SupporterSupporter

    I can’t login to the admin dashboard, please recheck your account.

    December 13, 2022 at 4:18 pm #8343
    AvatarPawomics01
    Support Expired
    This reply has been marked as private.
    December 14, 2022 at 12:47 am #8356
    SupporterSupporter

    Hi,

    I resolved all issues, please recheck your site.

    December 14, 2022 at 5:24 pm #8359
    AvatarPawomics01
    Support Expired

    Looks great, thank you 🙂

    December 14, 2022 at 6:37 pm #8360
    AvatarPawomics01
    Support Expired

    One more questions: the logo images are part of the theme, so we can use them without any copyright issues right?

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