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Viewing 8 posts - 1 through 8 (of 8 total)
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  • July 11, 2022 at 12:04 pm #6769
    Avatartina871223
    Support Expired

    Hi,supporter
    There are some questions in my website,so I would like to know what file it is in the following link？Is it a useful file in the website?
    https://paste.pics/de5b66ac9cc472faf751e0716455a8a4
    thank you

    July 11, 2022 at 9:48 pm #6785
    SupporterSupporter

    Please send me back my Cpanel account and website admin dashboard account, I need to review this folder

    July 14, 2022 at 4:38 pm #6801
    Avatartina871223
    Support Expired
    This reply has been marked as private.
    July 14, 2022 at 10:59 pm #6826
    SupporterSupporter

    Please send Cpanel account and Admin web account via this topic, I can’t find your email.

    July 15, 2022 at 8:56 am #6837
    Avatartina871223
    Support Expired

    Because I am worried about my information security.

    I have sent you the information via [email protected] and [email protected]
    Please check it again.
    thank you so much

    July 15, 2022 at 3:23 pm #6839
    SupporterSupporter

    Hi,

    #1. I checked that folder, it looks like the software you installed: Helpdesk landing page
    It is a ticket support system: https://osticket.com/

    If you’re sure you don’t have it installed or don’t use it, you can delete it.

    #2, 3: I fixed all issues, please delete all caches and recheck.

    July 15, 2022 at 5:51 pm #6844
    Avatartina871223
    Support Expired

    OK，I see,thank you for your help.

    July 15, 2022 at 10:44 pm #6849
    SupporterSupporter

    You are welcome!

    Let me know when you need to help.

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