Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #12156
    Avatarenry0816
    Support Expired

    friendly staff
    The day before yesterday the page of the elementor “Footer” did not open, something must have happened with the classic routine updates.

    Can you solve it?

    #12158

    Hi
    We have released version 2.9.3, which resolves the issue! We noticed that you have already updated to the latest version, so there’s no need to worry about this problem anymore.

    Have a nice day!!!

    #12165
    Avatarenry0816
    Support Expired

    HI…
    Alas…I still can’t access the footer with Elementor…maybe I need to update the template? The update notification arrived and I don’t know what to do.
    Help me?
    As soon as I open the footer, this page is always in motion ⇢ https://prnt.sc/rEQZIrk3W8LS

    https://prnt.sc/HhQDrstq0qPK

    awaiting your response, I greet you with respect

    #12167

    Hi there,

    We have fixed your problem!
    Thanks

    #12284
    Avatarenry0816
    Support Expired

    HI
    I need to update the rbpazt theme and the steps I followed are these:

    2. Download the theme to your computer

    3. Unzip the file you just downloaded from ThemeForest and locate your WordPress theme. (e.g. kitchor-theme.zip)

    4. Log in to your WordPress dashboard.

    5. Click “Appearance > Themes”.

    6. Still in the Themes section, in the header tab, click “Install Themes,” then in the second header tab click “Upload.”

    7. Click “Browse…” and locate your new theme file. (e.g. kitchor-theme.zip)

    8. In the “Update existing theme?” section section option choose “Yes” from the drop-down list.

    9. Click “Install Now”.

    10. Click “Activate”.

    Except there is no Update existing theme button and therefore the update failed.

    Help me

    Home 3

    #12285

    Hello,

    We noticed you are using the Organey theme.
    To enable automatic updates, please enter your purchase code in the License tab within the Organey Settings.
    This will ensure your theme updates automatically whenever a new version is released.

    Hope this help!

    #12286
    Avatarenry0816
    Support Expired

    HI
    I’m not talking about the Organey theme but about the “rbpazt” model, i.e. this https://themeforest.net/item/rbpazt-woocommerce-wordpress-theme/33721061 .

    It was purchased in March 2024, I received the notification from WordPress to download the theme file and update; but I repeat I don’t see the “Update existing theme” button, can you give me instructions?

    Thank you

    #12288
    This reply has been marked as private.
    #12322
    Avatarenry0816
    Support Expired

    hi, i have a problem with the update of the plugin “WooCommerce PayPal Payments” after the update today, the site is in conflict.
    I had to deactivate the prlugn to recover the live site.
    The bug that presents the plugin you can see from the screenshot ⇢ https://prnt.sc/c-gxhkmf8kKW

    The theme is Organey and the Version: is 2.9.3.

    I also updated the php version to 8.1.29

    Can you help me?

    #12328
    Avatarenry0816
    Support Expired

    I
    I reinstalled the plugin and it seems to work.
    I noticed for an hour that I can’t enter with Elementor in footer 1 – in the footer bar and in header 5.
    COULD YOU CHECK? http://contiartedellafruttasecca.com
    I need to fix the links in this area ⇢ can you tell me how to do it? https://prnt.sc/2ocQDXso6EIs

    Another thing: the tab on the home page doesn’t work, the buttons to switch between elements, only some buttons work try it yourself. Where can I fix it? https://prnt.sc/RB095nly9krA

    Waiting for a prompt response, best regards

    #12335
    This reply has been marked as private.
Viewing 11 posts - 1 through 11 (of 11 total)

You must be logged in to reply to this topic.